IT Business Analysis Specialist

Job Overview

  • Company Name Axelon Services
  • Job Start Date Fri, 13 Oct 2023 06:05:39 GMT
  • Job Type Full Time - Permanent
  • Job Source Careerjet

Job title: IT Business Analysis Specialist

Job description: IT Business Analysis Specialist

Toronto, ON Canada

6 Months

Job Description for IT Business Analyst Specialist

Client Tech – Global Information Technology (GIT) / Canada

Client Tech is seeking candidates for the following position based in the Toronto office:

IT Business Analyst Specialist

Job Description

We are seeking an IT Business Analyst Specialist to join the Global Information Technology (GIT) team, supporting Affinity & Program business.

What can you expect?

  • This team supports the Affinity Canada Program Business at the client.
  • the GIT team structure is comprised of 23+ members supporting Program Renewals and new Business initiatives.
  • Home regions for this team include Canada, India and Mexico.

We will count on you to:

  • Elicit Requirements from Business stakeholders with an emphasis on Program Policy renewals
  • Translate Business Requirements into Technical specifications
  • Utilize data analysis tools & techniques to facilitate data migration
  • Ensure Development and QA Service Centre team has a clear and complete understanding of the requirements
  • Create test cases
  • Develop process maps to visualize current and future state
  • Perform functional testing & system integration testing
  • Coordinate User Acceptance Testing
  • Manage communications with clients & end users
  • Create system reports
  • Troubleshoot issues, and drive resolution

What you need to have:

  • At least 7 years experience as an IT Business Analyst
  • Ability to follow/adhere to Change Management process
  • Excel experience at the very capable level
  • Excellent written & verbal communication skills
  • Ability to self manage schedules
  • Ability to conduct end user training with our business partners

What makes you stand out:

  • Insurance industry experience specifically around policy renewals
  • Experience with Broker Management Systems or software
  • Demonstrated and very strong experience with excel i.e. VLOOKUP and HLOOKUP formulas and functions
  • Proficiency with data analysis/manipulation/extract/merge
  • Bilingual in French & English
  • Working knowledge of SQL and databases

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