IT Operations Coordinator

Job title: IT Operations Coordinator

Job description: Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

As an IT Operations Coordinator, you will be a key strategic partner within the IT department, coordinating various operational activities. Collaborate with other IT Operations members for the lifecycle of all IT assets, including hardware, software, and licenses, to ensure efficient utilization and compliance with organizational policies. You will assist in budgeting, cost tracking, financial analysis, contract management to ensure efficient allocation of resources and cost optimization. The ideal candidate will be highly organized, detail-oriented, and possess strong communication skills.

What you’ll be doing:

• Provide regular financial reports to the Senior IT Director, and stakeholders by collaborating with the FP&A team. These reports should include the breakdown of IT expenses, budget vs. actual spending, and explanations for any significant deviations.
• Collaborate with the finance team to create the IT department’s annual budget. This involves estimating costs for hardware, software, licenses, maintenance, and other IT-related expenses.
• Ensure that the IT department operates within the approved budgetary limits and aligns spending decisions with the organization’s financial goals.
• Assist the Operations Manager & FP&A team in forecasting future IT expenses based on growth projections, upcoming projects, and technology trends.
• Oversee the proper deployment and configuration of IT assets to end-users, ensuring they have the necessary equipment and software for their roles.
• Implement tracking systems to monitor the location, status, and condition of IT assets throughout their lifecycle.
• Identifying opportunities to optimize IT expenses without compromising the quality and effectiveness of IT services. This may involve consolidating services, or identifying areas of unnecessary spending.
• Generate regular reports on asset utilization, inventory status, and compliance metrics for the IT managers and relevant stakeholders.
• Facilitate information technology training activities, in collaboration with the technical team of the IT department
• Plan and execute the proper disposal or recycling of outdated or non-functional IT assets in compliance with environmental regulations and data security policies.

And a little bit of….

• Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role.

What you need to bring:

• Bachelor’s degree in Information Technology, Computer Science, Finance, Accounting, Business Administration, or a related field is a plus.
• Some experience in IT operations, IT finance, or a similar strategic advisory role.
• Some experience in IT asset management or a related role.
• Technical knowledge of IT infrastructure, hardware, software, and licensing is a plus.
• Familiarity with IT procurement processes & vendor management.
• Experience with IT asset management software and tools is a plus.
• Good Excel skills and experience.
• Excellent analytical and problem-solving abilities.
• Strong communication skills, both written and verbal, to effectively convey financial insights to technical and non-technical stakeholders.
• Ability to work collaboratively with cross-functional teams and manage multiple priorities.

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role… hit the ‘Apply’ button and give it a try!

What’s in it for you?

Come live the Lightspeed experience…

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that’s creating new jobs every day;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy, and (not) hungry:

• Lightspeed RSU program (we are all owners)
• Unlimited paid time off policy
• Hybrid work model (in office Tuesday-Thursday)
• Immediate access to health insurance
• Health and wellness benefits

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our .

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our .

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