IT Support Trainer
Job Overview
- Company Name Brandt
- Job Start Date Thu, 28 Sep 2023 06:15:04 GMT
- Job Type Full Time - Permanent
- Job Source Careerjet
Job title: IT Support Trainer
Job description: Brandt is currently looking for an IT Support Trainer in our Regina location.
Duties and Responsibilities:
- Develop and deliver engaging training programs to enhance employees’ technical skills and proficiency in using various software applications, hardware devices, and IT systems.
- Collaborate with subject matter experts to create training materials, including presentations, user guides, tutorials, and online resources.
- Conduct interactive and hands-on training sessions for IT Department New Hires and IT Staff
- Customize training content to meet the needs of different departments and job roles within the organization.
- Stay up-to-date with the latest technological advancements and updates to ensure training materials are accurate and relevant.
- Provide one-on-one coaching and support to employees who require additional assistance beyond training sessions.
- Evaluate training effectiveness through assessments, quizzes, and feedback collection; make improvements based on results.
- Assist in the development of e-learning modules and online training courses to support remote learning initiatives.
- Collaborate with the IT team to identify common user challenges and incorporate solutions into training content.
- Organize and coordinate training schedules, locations, and resources.
- Continuously seek ways to enhance the training program based on feedback and changing technology trends.
- Act as a point of contact for training-related inquiries and provide timely responses to employees.
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