IT Support Trainer

Job title: IT Support Trainer

Job description: Brandt is currently looking for an IT Support Trainer in our Regina location.

Duties and Responsibilities:

• Develop and deliver engaging training programs to enhance employees’ technical skills and proficiency in using various software applications, hardware devices, and IT systems.
• Collaborate with subject matter experts to create training materials, including presentations, user guides, tutorials, and online resources.
• Conduct interactive and hands-on training sessions for IT Department New Hires and IT Staff
• Customize training content to meet the needs of different departments and job roles within the organization.
• Stay up-to-date with the latest technological advancements and updates to ensure training materials are accurate and relevant.
• Provide one-on-one coaching and support to employees who require additional assistance beyond training sessions.
• Evaluate training effectiveness through assessments, quizzes, and feedback collection; make improvements based on results.
• Assist in the development of e-learning modules and online training courses to support remote learning initiatives.
• Collaborate with the IT team to identify common user challenges and incorporate solutions into training content.
• Organize and coordinate training schedules, locations, and resources.
• Continuously seek ways to enhance the training program based on feedback and changing technology trends.
• Act as a point of contact for training-related inquiries and provide timely responses to employees.

#LI-onsite

Click Here to Apply

Source: