IT Technician / Analyst

Job Overview

  • Company Name Fed IT
  • Salary Offer $50000 - 60000 per year
  • Job Start Date Thu, 21 Oct 2021 22:19:33 GMT
  • Job Type Full Time - Permanent
  • Job Source Careerjet

Job title: IT Technician / Analyst

Job description:

  • Provide level 1 and 2 support to the various users of the company;
  • Ensure the connectivity of networking / telephony tools;
  • Maintain and support the repair of computer equipment as needed,
  • Write practical guides to ensure the documentation of internal procedures;
  • Take part in the deployment and updating of IT equipment;
  • Support the installation, configuration of computers and the implementation of updates;
  • Create and configure users;
  • Provide technical support to users of systems, networks and the Internet;
  • Maintain the inventory of technological equipment;
  • Deploy IT equipment;
  • Fluent in French (Oral & Written)
  • 1 to 3 years of experience in a similar position;
  • Any relevant certification an asset;
  • Excellent knowledge of Microsoft Office software;
  • Ability to carry out several files at the same time and meet deadlines;
  • Have a good sense of responsibility and demonstrate initiative;
  • Experience with remote support and telephone support;
  • Team player;
  • Excellent customer service;

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