Lead IT Business Requirements Analyst, MRO

Job title: Lead IT Business Requirements Analyst, MRO

Company: HD Supply

Job description: ) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 300,000 customers with leadership positions in maintenance, repair and operations. Through 44 distribution centers, in the U.S. and Canada, the company’s approximately 5,500 associates provide localized, customer-driven services including will call, direct-ship options, diversified logistics and innovative solutions that contribute to its customers’ success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!

Job Description & Qualifications

Job Summary

Responsible for gathering, analyzing, and documenting business requirements for internal customers. Ensure business solutions align with requirements and strategic goals. Design, document, test and leverage business solutions. Assist in defining and planning department project roadmap. Partner with clients and manage the business partner relationship, prioritizing and delivering services.

Major Tasks, Responsibilities, and Key Accountabilities

• Develops detailed business cases, ROI calculations, value definition, cost assessments (expense/capital), benefits, and risk analyses.
• Oversees the gathering and compilation of raw data. Conducts research for industry trends and benchmarks; and normalizes data to be incorporated into a centralized data format.
• Analyzes, reports, makes comparisons to industry/company benchmarks, determines trends, and prepares cost analyses. Reviews and provides recommendations based on findings and analyses.
• Prepares spreadsheets for data analysis; prepare reports with charts and graphs, mailing lists, maps and ad hoc requests. Makes presentations to business partners on findings.
• Develops, supports, and improves business scorecards and presentations. Defines and measures key performance indicators.
• Manages enterprise project intake, capital assignment, closure, and executive communications. May act as a project manager on approved projects.
• Acts as a liaison between business unit representatives and customers. Coordinates efforts of various groups and consultants, and collaborates on issues with management, project team and customers.
• Provides leadership and guidance to Business Analysts.

Nature and Scope

• Displays the highest level of critical thinking and analysis in bringing successful resolution to high-impact, complex, and/or cross-departmental problems. Makes prompt, sound decisions when faced with complex and often contradictory alternatives that result in successful outcomes.
• Operates with considerable latitude. Situations may have little or no precedent requiring original or new concepts or approaches without guidance from others. Reaches decisions under conditions of uncertainty.
• Develops or engages/directs others in developing innovative solutions to important, highly complex strategic and operating problems; cross-departmental considerations are often present.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel 5% to 20% of the time.

Education and Experience

• Typically requires BS/BA in a related discipline. Generally 8+ years of experience in a related field OR MS/MA and generally 5+ years of experience in a related field. Certification is required in some areas.

Preferred Qualifications & Job Specific Details

Preferred Qualifications

• 3-5 years experience in aggregating large volumes of data for analysis.
• Experience in acquiring data within large multi-system enterprise environments.
• Six Sigma experience/some certification preferred (Lean/Green-belt/Black-belt).
• Prior supervisory experience preferred.

PRID

PRID142

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Expected salary:

Location: Canada

Job date: Fri, 30 Apr 2021 03:46:42 GMT