Library & Information Assistant

Job title: Library & Information Assistant

Job description: BCIT acknowledges that our campuses are located on unceded Indigenous land belonging to the Coast Salish peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Səl̓i’lwətaʔ/Selilwitulh (Tsleil-Waututh) and Skwxwu’7mesh (Squamish) Nations.

BCIT is an equal opportunity employer. At BCIT, we champion diversity of experiences, ideas, cultures and perspectives, to foster a community in which equity and inclusivity are embedded in everything we do. As such we strongly encourage applications from members of groups experiencing barriers to equity. Persons with disabilities who require accommodation for any part of the application or hiring process should contact RecruitmentAssistant@bcit.ca.

We embrace innovation that is ignited by imagination and creativity, and that seeks to improve our approaches, opportunities and outcomes. We strive to achieve excellence in everything we do and to accomplish measurable results. We believe in the power of collaboration to amplify our efforts and uphold a foundation of respect for others’ expertise, insights and inherent worth. Our overall vision is to empower people, shape BC, and inspire global progress. If this resonates with you, come join our team as we continue to provide practical education for a complex world.

BCIT’s Library is currently seeking two temporary part-time Library & Information Assistant.
The position provides core front-line library service in-person and / or virtually including Circulation, Student Library Accounts, BCIT student identification cards, Course Reserves, general instruction on circulating equipment and technical support. The position regularly uses and stays current on Banner, Integrated Library System (various modules), and digitization software such as Word Press.
The Library and Information Assistant answers general questions and supports librarians in providing information services and access to print and digital resources at the reference desk. The role answers general copyright questions and provides copyright information/guidelines to faculty and staff. The position maintains physical library collections, reserve collection and course outlines in print and digital form and conducts metadata creation for digitization projects such as Open Education. Provides assistance to Technical Services. Orders and maintains supplies for Burnaby library.

Duties & Responsibilities:

Conducts duties as they pertain to Information Services, such as:

• Provides counter services for students, staff and faculty.
• Answers general information questions and provides reference assistance to local and distance users in multiple modalities, and settings using a wide range of resources in varying formats.
• Accessing library materials/equipment, managing library accounts, room bookings.
• Supports/liaises with faculty and librarians for creating and maintaining the course reserve collection and materials.
• Supports faculty in the maintenance and creation of course outlines.
• Fulfill alumni and other institutions requests for historical course outlines.
• Processes library materials, serials/journals, claims missing or late issues.
• Maintains physical collections: shelving, removing weeded items, collection inventory, damaged items needing repair.
• Supports other library departments such as interlibrary loan (materials handling); Technical Services; Marketing, assists with displays and events; Media Works, assists with equipment demonstrations; assists librarians with monthly day-care story time.
• Responsible for opening and closing the library and works independently evenings and weekends.
• Maintains records in Library Information System, Banner and AMAG.
• Refers and assists students to access BCIT’s student services departments and to navigate the campuses.

Provides assistance in BCIT Student ID Cards duties, including:

• Creates and distributes student identification cards as per institute standards.
• Liaises with Campus Safety and Security over lost cards.

Supports Technology services, including:

• Provides back-up for Media works specialists assisting students with frequently used equipment such as 3D printers and AR/VR equipment both in person, remotely, and at events/demos.
• Demonstrates how to use equipment such as iPADs, laptops, printers, copiers and scanners.

Conducts Digital Services tasks by:

• Scanning and digitizes BCIT’s historical course outline collection, adding metadata tags and uploading to information and archival digital repositories.
• Digitization and conversion of documents to be uploaded to Open Education platforms using WordPress and other electronic publishing services.

Supports the Financial administration of various tasks, such as:

• Assisting students with card balances and online credit financial transactions in the Papercut printing system.
• Cash/electronic collection of fines/fees.
• Performs daily cash balancing and reconciles cash balance for bank deposits.
• Liaises with Finance Dept. regarding library fines/fees on student accounts.
• Reconciles library procurement cards, and invoices against Cognos reports.

Other Administrative duties include:

• Manages office supplies for all campus libraries.
• Supports the PS Supervisor with copyright access and permissions for the institute.
• Statistics – maintains circulation, collections and library usage statistics.
• Collaborates with Facilities, Logistics, and Security re building maintenance and safety & security issues.
• Sorts department mail.
• Manages room bookings for group study in the institute and events in the library.
• Performing other clerical duties e.g. word processing, spreadsheet preparation, desktop publishing, searching the internet and databases, invoicing, photocopying, filing, email and booking of study rooms, as required.
• Reviews, maintains and ensures communication and consistency of library policies and procedures.
• Works collaboratively with colleagues in all Library departments and with other BCIT departments.
• Participates in library committees, meetings, training and events.
• Participates as fire wardens and as part of library emergency services plans.
• Provides emergency back-up and vacation coverage at other campus libraries.

Undertakes related duties as assigned, consistent with the job grade of this position.

Qualifications:

• Completion of Grade 12, plus completion of a two-year American Library Association (ALA) accredited Library Technician Diploma program.
• Must hold a current valid BC Driver’s License.
• Two years general experience, plus up to four years practical experience in a related library position.
• Experience with ID card production equipment.
• Ability to use information resources effectively from a variety of platforms and modalities.
• Ability to use iPAD, tablets, AR/VR, printers, scanners, computers, office software, library software, and circulating equipment.
• Knowledge and experience with automated library systems (such as Innovative Sierra) and student registration systems (such as Banner).
• Ability to use cash register including credit card transactions system.
• Excellent interpersonal and customer service skills. Ability to deal courteously, tactfully, and discretely with library clients in a diverse and inclusive environment.
• Excellent verbal and written communication skills.
• Flexible and adaptive work style.
• Ability to plan, organize and manage workload, and projects efficiently and effectively.
• Ability to work under pressure with frequent interruptions and respond to multiple queries and demands.
• Able to work as a high-functioning team member to meet numerous and conflicting deadlines.
• Keyboard skills of 50wpm.
• Attention to detail; errors impact internal and external stakeholders.
• Ability to make decisions independently and as a team member.
• Knowledge of Copyright, Privacy, and FOI/POP regulations.
• Ability to learn and use new software and library systems.
• Ability to learn and use evolving educational technology.
• Strong analytical reasoning and problem-solving skills.
• Physical ability to move book trucks and lift equipment or materials of up to 15 kg.
• Works autonomously during evenings and weekends as required.
• Flexible for shift work.

Salary grade 7: $51,709 – $56,357

External hires are initially placed at the minimum of the salary range with progression to the maximum. Salary prorated based on percentage and term of appointment.

To apply for this job, please submit your resume and cover letter via our career portal:

Closes: 12 April, 2022

British Columbia Institute of Technology
Burnaby , BC

Click Here to Apply

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