Manager, Library Bar

Job title: Manager, Library Bar

Job description: Company Description

For over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold – the property’s exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.

Job Description

Reporting to the General Manager of bars, the Library Bar Manager is responsible for the smooth operation of all food and beverage service including venues & functions. The Bar Manager is present on the floor and is responsible for upholding standards, coaching & mentoring staff, while fostering a strong relationship with guests.

• Ensure the smooth daily operation of all Food and beverage components of the hotel including, CLOCKWORK, Library Bar.
• Responsible for daily operation by managing on the floor
• Ensure that all hotel Food and beverage standards including speed of service, classic & signature cocktail recipes, wine pours, bartending techniques, and cleanliness are adhered to by all staff
• Ensure that all beverage pouring standards are followed according to SMART SERVE guidelines
• Ensure standard bar set-ups, service and side duties are followed on a daily basis
• Support the Director of Venues in maintaining target beverage costs & control standards
• Work closely with F&B outlet managers to achieve departmental goals: LQA, EES, VOG
• Monitor stock & condition of operating supplies such as glassware & bar tools
• Ensure all bar teams have sufficient stock of dry goods, non-alcoholic ingredients, and alcohol for service
• Provide the Purchasing Manager monthly alcohol needs up to set par
• Perform F&B opening & closing duties as needed
• Conducts frequent inspections of facilities and equipment, reporting any deficiencies to maintenance
• Maintain and ensure that all bars information is kept up to date with respect to all changes and/or revisions
• Participate in daily communication briefings with the team
• Ensure high level of departmental morale through coaching, shairing of monthly departmental communication meetings, and leading by example in strong relationships
• Cooperate in all respects especially with reference to scheduling and the sharing of staff during busy periods
• Distribute, receive, count and accurately bill for all food and beverage consumed
• Other duties as assigned

Qualifications

• Minimum 3 years’ experience as a F&B Assistant Manager in a medium to large size luxury hotel
• Strong computer skills in MS Word, E-mail, Excel
• A proven leader and committed to staff development
• Excellent interpersonal and communication skills, both written and verbal
• Post-secondary education in Hotel and Restaurant Management preferred
• Previous union experience an asset
• Valid Smart Serve certification required

Physical Aspects of Position (included but not limited to):

• Frequent sitting throughout shift
• Occasional lifting and carrying up to 20 lbs
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Do you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Royal York family.

Every day you will be responsible for engaging with our guests, clients and colleagues. You will create the essential Toronto experience at the hotel that has been a Canadian icon for over 94 years. You will be given the responsibility to ensure that our guests and colleagues feel WELCOMED, CARED FOR and INCREDIBLE. Being part of the Fairmont Royal York family is more than providing warm and consistent service. As an ambassador of Fairmont Royal York, you will take the initiatives necessary to turn moments into memories by taking the time to understand our guests’ purposes: why are they staying at Fairmont Royal York, what is their length of stay and what are their preferences and passions? Making our guests feel heard and cared for creates an emotional connection to our brand and builds loyalty.

These emotional connections are not just for guests. As part of the Fairmont Royal York family, you will be tasked with creating impactful relationships with your colleagues.

If creating these lasting relationships and experiences excites you, read more about how your role supports our vision of continuing to create the essential Toronto experience!

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Daily, complimentary meals in our staff cafeteria
• Dry cleaning of your business attire provided at no cost to you
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities with national and international promotion opportunities. The sky is your limit

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Note: Must already be legally entitled to work in Canada to be considered for the position

Click Here to Apply

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