Operations Manager

May 9, 2021 Logistics

Job Overview

Job title: Operations Manager

Company:

Job description: We are seeking an Operations Manager to take on administration, personnel, governance, IT oversight, and finance support work as part our Administration and Finance team. This is a key position to ensure the seamless operation of the organization and responsiveness to administrative issues. The ideal candidate will enjoy helping their colleagues with their day-to-day operational needs, while maintaining strategic overview and direction. They will be able to work independently, show initiative, and reliably keep track of a variety of activities with attention to detail.

Primary responsibilities:

Office Management & Administration

Manage Ecotrust Canada’s Vancouver office and coordinate on management of other locations
Respond to administrative needs of staff and CEO, and resolve logistical issues as they arise

· Management of physical and digital records including keeping register, clean up, retrievals

Finance Support

Work with the finance team to complete banking and payment/donation processes
Keep updated records of donation data

Personnel & Culture

Coordinate recruitment processes, including staff orientation/exit activities
Monitor and update personnel-related processes and records

· Organize staff social activities (currently virtual) and annual staff retreat

· Manage Health & Safety Committee meetings and processes

Governance

· Coordinate logistics and act as secretary for all board and board committee meetings

· Fulfil government filing requirements and keep board records

· Support ongoing compliance with various government contract/reporting requirements

Information Technology

· Administer IT solutions (e.g. Office 365 suite) and hardware in collaboration with our IT service provider to support daily operations, address staff issues, and meet organization goals

· Drive ongoing work with our IT provider to maintain and update our IT infrastructure

Ad-hoc tasks as required for all of the above areas

Skills and Qualifications

3-4 years of experience demonstrating the following qualities:

· Positive and proactive approach to problem-solving and motivation to take initiative

· Strong organizational skills, including time management and ability to prioritize, reliability, and attention to detail

· Strong interpersonal skills, including clear and kind communication, collaboration, and ability to maintain confidentiality

· Familiarity with Microsoft Office suite (e.g. Excel, Word, Powerpoint, Outlook, Teams, SharePoint) and/or aptitude for quickly learning new computer/internet skills

· Understanding of or willingness to learn about decolonization and reconciliation

Preferred but not required:

· Familiarity with use and/or administration of Salesforce

· Experience with records and information management

· Experience with leading personnel/HR processes, actively supporting people and culture

Ecotrust Canada holds a deep commitment to equity, inclusion, and diversity as core principles integral to the work we do, and decolonization is central to the change we seek to make in the world. We are looking for diverse perspectives and lived experiences that foster learning, creativity, and innovation. We encourage you to describe relevant transferable skills as well as experience from outside Canada or outside office settings. We highly encourage Indigenous applicants to consider this position.