QA Lead, IT

Job title: QA Lead, IT

Job description: QA LEAD

Why Oak?

OAK + FORT is a fashion and lifestyle brand that provides attainable luxuries consisting of modern essentials in full collections of womenswear, menswear, accessories, jewelry, beauty, and homeware. We are a female-founded and led business that is brought together by a passionate group of people with a natural bond over an aesthetic vision that radiates throughout our collections. From our first studio that opened in 2010 in Vancouver, BC, we now have 40+ locations across North America with a global e-commerce presence.

At the heart and core of it all, our people that matter most. We offer a work ethos that is driven by endless passion, intellectual curiosity, and perennial creativity. Here you get the opportunity to influence our global strategy and growth, while working alongside incredibly talented people.

Position Summary:

Reporting to the Vice President of IT and eCom Solutions, this position is responsible for developing and executing test strategies supporting OAK + FORT’s technology projects. The successful candidate is responsible for quality management for products and project lifecycles, including the formulation of quality assurance plans and strategies, plans, risk identification, and avoidance, project process standardization, defect management and review.

What you’re responsible for:

• Develop and execute test strategies, plans, scenarios and scripts supporting organizational
• Communicating with internal users, technical teams, and management to collect and clarify product requirements and design goals
• Ensure appropriate coverage is planned, including functional, performance, stress, acceptance testing
• Participate in project planning to determine test strategy
• Develop test plans which support a project’s objectives
• Develop scenarios and scripts which provide coverage to all impacted processes
• Set processes for test plan reviews and ensure that that test plans are reviewed by all stakeholders.
• Identify and communicate appropriate test environment requirements
• Maintain test environment and prepare data to support test activities
• Ensure deliverables meet quality criteria through test planning, test execution, quality assurance and issue tracking.
• Track and verify defect resolution using defect tracking system (Jira
• Oversee and coordinate UAT testing and sign off
• Develop strong relationships between cross functional teams
• Assisting developers in diagnosis and replication of product defects and failures
• Maintain appropriate professional designations and up-to-date knowledge of current information technology techniques and tools
• Work closely on the deadlines of the project

What looking for:

• Experience with developing and maintaining test plans and test scenarios
• Experience with retail technology, including ecommerce and point of sale platforms
• Experience with leadership and supervision
• Experience coordinating project schedules, and releases
• Understand how to identify, mitigate, and communicate both project and product risks

Why love it here:

• An opportunity be a part of our growth journey
• Ability to expand your skills set and work on high impact projects
• Work amongst an exceptionally talented team
• Extremely generous Employee Discount
• Corporate bonus program
• Extended Health and Dental Benefits
• 3 Weeks’ vacation starting and Summer Fridays (1/2 days)
• Hybrid work model (schedules vary by team/function)
• Dog friendly office
• Company-wide socials + events

Our Values:

• ABOVE + BEYOND We strive for something greater than ourselves.
• SELF STARTER Entrepreneurship is the mindset that leads to endless curiosity and continuous improvement.
• UNIQUELY YOU We practice acceptance through open-mindedness and personal responsibility.
• CHANGE DRIVER We embrace change and never fear

next. * PEOPLE POWERED At the core of our brand we are powered by each other.

Our Hiring Process:

We strive to provide an outstanding experience to every individual who shows interest in our organization. Our goal is to ensure that you receive clear communication, regular updates and have a dedicated recruiter to support your hiring journey with us. We believe that every candidate journey should be unique, and that honesty, integrity and transparency is carried throughout.

Once submitted your application, here is what you can expect:

• A response confirming that we have received your application.
• Your application will be reviewed by our recruitment team.
• We will respond to every application to ensure you know where you stand.
• Only candidates that are selected for an interview will be contacted directly by a recruiter.
• Your first connection is a 30-minute phone interview with a recruiter.
• You can expect potentially two additional interviews with the hiring team.
• We will request references before moving to a final offer.

OAK + FORT is an Equal Employment Opportunity employer. We are committed to providing a respectful, diverse, and unique approach to hiring individuals in the communities in which we operate – allowing each person to be their authentic selves. Our hiring commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to any disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture team.

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