S IT Administrator

Job title: S IT Administrator

Job description: Job Title: IT Administrator

FLSA Status: Exempt Location: Calgary Paper

Supervisor: Systems Application Supervisor

SCOPE OF POSITION

The IT Administrator oversees the operation and data integrety of the QAD system. Conduct user/procedural training for QAD, MS Office and other software.

Functional Responsibilities %

• Co-ordinate the overall data integrity of the QAD/Mfg pro application at the plant.

• Develop and maintain new in house applications (MIS/HSF)

• Oversee operation of the ERP (QAD) system.

• Conduct User training for QAD when required.

• Trains users in proper procedures for Data input/Data input corrections.

• Write or update procedures as required.

• Provide System/Data Support for the Branch.

• Write or co-ordinate writing of custom programs to extract data and reports from the QAD systems.

• Test and approve new system applications when requested by Corporate.

• Field all system/workstation malfunctions (hardware or software) and determine corrective solution.

• Co-ordinate network problems with Corporate and Service provider.

• Inform all users of Preventative maintenance down-time at least two days in advance.

• Maintenance of procedures which protect the integrity of files and enable file recovery in the event of a loss of integrity.

• Purchase and specify local IT hardware needs, maintain and train on all PC applications.

• Understand and follow food safety and quality procedures

FUNCTIONAL REQUIREMENTS

• Regular use of computers, telephones and other types of office equipment.

• Must organize complex tasks and meet deadlines.

PHYSICAL DEMANDS

• Light physical effort

WORK ENVIRONMENT

• Office (24-hour support)

VII. QUALIFICATIONS

Education & Experience

Education

• College Graduate or equivalent.

Minimum experience

• 3-5 years experience computer programmer or similar job

Skills

• Project management skills

• Computer literate

• Strong understanding of various software

• Computer troubleshooting

• Good communication skills

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