Software Configuration Analyst

Job title: Software Configuration Analyst

Company: Morneau Shepell

Job description: Software Configuration Analyst
HR Benefits Implementation
Toronto, Ontario (Don Mills/Eglinton)
Full Time

Summary

The Software Configuration Analyst works in a team and is responsible for providing configuration support for new and existing HR Benefits Administration clients.

Responsibilities:

• Work as a member of the HR benefits implementation team configuring Morneau Shepell’s proprietary software to meet the requirements of our new and existing clients
• Participates in benefits implementation and service enhancement projects using technology tools and techniques employed by Morneau Shepell
• Provide maintenance and support services to Morneau Shepell’s existing clients and benefits administrative teams
• Works under the supervision of senior members of a team and takes the initiative to get assistance when required
• Performs analysis on business requirements and produces configuration designs as required
• Sets high standards for own work and ensure high quality outcomes are achieved
• Prepares project estimates and schedules of project activities as required
• Sets realistic and achievable expectations for deliverables
• Ensures effective work habits including quality, punctuality, responsiveness and accessibility to others
• Takes initiative to ensure the required number of billable hours is achieved
• Provides timely feedback to team members on matters related to configuration and team interaction
• Works effectively as a member of the Benefits Implementation Team
• Promotes team work and collegiality in the work environment
• Observes the corporate values of Morneau Shepell
• Promotes Morneau Shepell as the service provider of choice in the industry
• Attends internal training sessions to build knowledge of industry topics and trends
• Assists with special projects and other tasks, as required

Succeeding as a Software Configuration Analyst will require the following core qualifications and skills

• Post-secondary education in IT or equivalent work experience
• One – three years of experience in software development or system configuration/implementation
• Technical experience with sequential programing concepts
• Proficient experience in working with a SQL scripting language
• Crystal Reports experience would be considered an asset
• Proven experience with formal test planning to ensure quality of work
• Dedicated team player who demonstrates initiative and independence
• Excellent communication, organizational and interpersonal skills
• Excellent time management skills and the ability to manage multiple assignments
• Reliable, consistent, flexible and adaptable

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Expected salary:

Location: Toronto, ON

Job date: Mon, 10 May 2021 03:35:48 GMT