Specialist, IT

Job title: Specialist, IT

Job description: Facility Location- Toronto

Work Location –

Posting Locations – Toronto (GTA)

Department – Field IT Canada – Central & East

Job Function – Administrative/Clerical/Office Support

Employee Type – Regular Employee FT Salaried

Shift/Hours –

About Us

Proudly Canadian and Independently Owned, We are Coke Canada!

Coca-Cola Canada Bottling Limited is Canada’s premier bottling company. We are an independently owned business encompassing over 5,800 associates, more than 50 sales and distribution centers, and 5 production facilities nationwide.

We have a 120-year heritage of manufacturing, marketing, selling, and distributing the major branded ready-to-drink products Canadians love.

Our brands include: Coca-Cola®, Diet Coke®, Coca-Cola® Zero Sugar, Coca-Cola Life™, Sprite®, Fanta®, Barq’s®, NESTEA®, POWERADE®, Minute Maid®, DASANI® and Vitaminwater®; and our partner brands: Canada Dry®, Monster Energy® and A&W®.

We pride ourselves on building diverse and sustainable relationships with our customers, consumers, stakeholders and communities through our shared values: lead with an entrepreneurial mindset, collaboration, integrity, accountability, quality and safety.

About This Opportunity

The IT Specialist will support Management & IT Architect in the evolution, design, maintenance and support of Coke Canada IT infrastructure, applications, systems, & procedures. The IT Specialist will provide senior level leadership/project management for IT operations, initiatives, projects, and new emerging technologies. The IT Specialist will install and configure hardware and software packages ensuring compliance with all industry best practices and established Coke Canada technology standards.

As required, the IT Specialist will provide appropriate Tier II/III support, escalation, and resolution to end user incidents/problems.

Responsibilities

• Provide leadership by proactively working with business and broader IT team to understand business processes, how technology facilitates same, business pain points, technology gaps and provide recommendations to resolves issues short term and long term.
• Proactively provide technical assistance and education to improve end user experience with new and existing technology.
• Support IT Architect and Management in design of new infrastructure, applications, & systems.
• Lead complex IT projects, provide senior IT support to business initiatives requiring IT expertise
• Provides the appropriate Tier II and Tier III support, escalation, and resolution to problems as they arise. Interface with and assist support team to resolve incidents and ensure escalations are handled in a timely and efficient manner. Provide remote and/or on-site IT operational support, maintenance, problem solving, configuration and installation. Serve as a liaison between end users, managed service vendors, other vendors, and other technical groups to resolve complex IT issues.

Qualifications

• Minimum 3 years Computer Science or similar technical degree strongly preferred, 5 years progressive demonstrated experience in Information Technology or similar Technical/Business experience.
• Demonstrated Complex Project Management experience. Ability to meet deadlines while managing multiple projects concurrently.
• Expert level technical expertise recognized for multiple aspects of Coke Canada Technology Suite : PC/Deskside Support, Wintel Environment, Output Management, IT Infrastructure (Servers, Routers, AP’s), Microsoft O365 Applications, Microsoft Active Directory, Azure Tenant and Services, PowerShell scripting, CONA, Coke Canada Devices, Service Now, Telephony, etc.
• Demonstrated strong written, verbal, presentation skills.
• Demonstrated ability to work effectively both independently and as part of a team
• Ability to travel as needed, support multiple locations.

Important

All offers of employment at Coca-Cola Canada Bottling Limited (“Coke Canada”) are conditional upon a successful background clearance obtained through our contracted third-party vendor. The standard clearance requirements depend on the position and may include some or all of the following: criminal clearance, employment verification, education verification and driver’s abstract review. Please advise the Talent Acquisition team if you have any questions or concerns in regard to this once you are contacted for further consideration.

Coke Canada is committed to creating a diverse and inclusive workforce with a number of programs, policies and resources in place to support our people.
For individuals with disabilities, should you require accommodations or support throughout the recruitment process please contact our Talent Acquisition Services team by calling 1-844-383-2653 or email HR@cokecanada.com.

For more information about Coke Canada Bottling, please visit cokecanada.com

Click Here to Apply

Source: