Supervisor, Conversions

Job title: Supervisor, Conversions

Job description: Company Description

Maple Leaf Sports & Entertainment (MLSE) one of the world’s premier sports and entertainment companies, owns the Toronto Maple Leafs (NHL), Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL), Toronto Marlies (AHL), Raptors 905 (NBA D-League), TFC II (USL) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League. Its charitable arm, MLSE Foundation, focuses on funding initiatives to support youth through sport and recreational programs. In 2017 MLSE Foundation, with support of community and corporate partners, built MLSE LaunchPad, a 42,000-sq. ft. space dedicated to programming that support its four Pillars: Healthy Body, Healthy Mind, Ready For School and Ready For Work.

MLSE also owns and operates Scotiabank Arena, Canada’s premier sports & entertainment venue hosting more than 200 events each year, as well as two digital channels (Leafs Nation Network and NBA TV Canada), and has a partnership with Live Nation (the biggest concert promoter in the world). MLSE has also invested in and operates five of Toronto’s sports facilities – Coca-Cola Coliseum, BMO Field, BMO Training Grounds at Downsview Park, home of Toronto FC’s Academy and the First Team’s practice facility, the Toronto Raptors’ training facility and the MasterCard Centre for Hockey Excellence, the practice facility for the Maple Leafs and Marlies.

MLSE’s common purpose is to unite and empower employees to deliver extraordinary moments to our fans and each other.

Job Description

As a valuable member of the Conversions team, you will deliver championship service throughout the organization. Under the direction of the Manager and Assistant Manager of Conversions, you will be directly involved in the supervision of staff responsible for the assembly and decommissioning of equipment/materials pertaining to the changeover process into basketball, hockey, lacrosse football, soccer and all live events as well as monitoring building arena standards while these games and events occur within any of our several venues under the MLSE umbrella.

• Lead hourly, part-time and contract workers in daily, pre-event, event and post-event conversion and set-up services for the Arena and provide hands-on training to the conversion team.
• Guide team in construction and precise placement of House stage, proper alignment of the basketball floor, goal alignment, height, and level and reading AutoCAD drawings.
• Participate in the effective operation of retractable seating and all mechanical aspects of the seating.
• Review conversion tasks, outlines, and schedules daily to ensure that all requirements are clear and the expectation of the setup is understood before work begins.
• Assist with various administrative tasks including, but not limited to; performance reviews and corrective action feedback.
• Knowledge of conversion standards to hold staff accountable and ensure a positive and professional image is maintained.
• Complete pre-shift briefings, attendance checks, manage breaks and complete am comprehensive checklist of each conversion to ensure the proper conditions and that all safety aspects are met.
• Knowledge of safety equipment, standards, systems and OSHA guidelines.
• Receive supervision and direction from the Conversion Manager and Director of Building Operations.
• Other duties as assigned.

Qualifications

• High School Diploma or equivalent, with experience in a multipurpose Arena preferred.
• Problem solving experience and troubleshooting skills.
• Experience with venue set-ups and material handling equipment is an asset.
• Strong leadership characteristics with the ability to lead up to 15-25 workers at one time.
• Creative, highly motivated and team player, with attention to detail and demonstrated ability to multi-task.
• Excellent verbal and written communication skills, organizational abilities, and provide positive/consistent leadership that will motivate staff.
• Must be able to work overnight shifts, weekends, and holidays.
• Self-starter with excellent organizational skills; able to meet definitive timeline goals.
• Effective team player mentality; able to adapt to changes and work in a multi-client environment.
• Proficiency in Microsoft Office, Excel, Outlook, etc.

Additional Information

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Maple Leaf Sports & Entertainment Partnership will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email accommodations@mlse.com. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

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