Unit Secretary, Paed.Out-Patient Clinic

Job title: Unit Secretary, Paed.Out-Patient Clinic

Job description: IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as one of Canada’s leading community academic hospitals, we are building on our academic foundation through enhanced education, research and innovation. North York General Hospital is part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, a first- generation Ontario Health Team, driving the development of a locally integrated health system to serve the community. As part of our dynamic team, you too can stand out and be amazing! At North York General, our team is making a world of difference.

As a result of the COVID-19 pandemic and the need to strengthen and promote health protection to patients, staff and members of the public attending in the hospital, prior to the first day of employment with the Hospital, all successful candidates are required to provide proof of COVID-19 vaccination (full vaccination is required) from the Ontario Ministry of Health website or other authorized source. An individual is fully vaccinated if they have provided proof of vaccination in the form of a receipt from COVaxON (the Ministry’s provincial system for COVID-19 vaccination information) and 14 days have elapsed from the final dose. In the event that you are unable to be vaccinated as a result of a ground protected under the Human Rights Code, you may submit a written explanation of the ground and any supporting documentation to determine if you are exempt from this requirement.

Position Summary

Unit Secretary, Paeds Ambulatory clinic
Your goal in this position is to perform administrative, secretarial and receptionist support for the Paediatric Ambulatory Clinics, in a confidential, sensitive, and professional manner. You have effective written and spoken communication skills, use your critical thinking and problem-solving skills, and embrace the challenge of prioritizing work demands in a fast paced and stressful environment. This position supports the hospital’s academic mandate by advancing care through teaching and learning and/or transforming care through research and innovation. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for patients, staff, physicians, volunteers and families

On a practical level, you will

• Support and adhere to Hospital policies and procedures.

• Communicate effectively with staff, patients, families, and internal and external parties.

• Coordinate various interdepartmental activities, request transportation of patients for tests, schedule appointments for various clinics, make reminder appointment phone-calls

• Accept, coordinate and triages telephone calls and inquiries and process them in an appropriate and timely manner.

• Register patients, confirm identification, and patient identification band on patient

• Support clinicians with system order entry functions, such as scheduling patient appointments and follow-up appointments

• Assume responsibility for identification and advancement of issues and concerns with the Clinic Coordinator and Clinical Team Manager in a time sensitive manner.

• Compile and disseminate material/documents related to Program activity.

• Manage confidential information in a sensitive and professional manner.

• Maintain attendance/time reporting information and arrange appropriate relief including agencies.

• Process computer provider order entries within scope of practice, notify appropriate staff, and specific departments as required.

• Process requisitions as required (blood work, CT, etc.), maintain documentation and follow up on outstanding information (e.g., test results, follow up appointments)

• Maintain organization of admissions, discharges, outstanding orders and medication information, dismantles charts and enter information electronically as required.

• Prepare statistics, reports and discharge instructions, photocopying, prioritizing, and processing of information as required.

• Manage the ordering and organization of clinic supplies, services, and repair needs.

• Utilize patient and family centred communication and strategies with patients, families, staff, physicians, and volunteers.

Qualifications

• Ontario Secondary School Diploma (OSSD) or equivalent

• A medical office assistant certificate or minimum one-year comparable office experience with medical orientation

• Accurate minimum typing speed of 45 w.p.m

• Two Years of experience preferred working in a Paediatric setting.

• Proficiency in Microsoft Office including Word, Excel and PowerPoint

• Experience dealing with the public in a fast-paced environment.

• Bilingualism in French/English an asset.

What We Offer

Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals.This is a Part Time Casual position with 8 hours shifts, days shifts in the Paediatric Out-Patient Clinics.We offer a highly competitive total compensation package which includes pay in lieu of benefits, vacation pay and the opportunity to join the Hospital Pension Plan.

FOR EXTERNAL APPLICANTS ONLY: As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital’s Occupational Health and Safety department

How to Apply

Think you’re the right person for the job? Here’s your first chance to show us why:

• Ensure to meet the deadline – only applications received by the closing date will be considered.
• We will review all applications and will contact those selected for an interview.

At North York General, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. North York General is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.

Click Here to Apply

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