Ward Clerk – Emergency Dept TGH

Job title: Ward Clerk – Emergency Dept TGH

Job description: WARD CLERK, EMERGENCY DEPARTMENT

Job Posting #: 926957

Site: Toronto General Hospital

Department: Emergency

Reports to: Nurse Manager

Hours: Friday & Saturday; alternate weekends & stats; 2300-0700

Salary: $19.63 – $24.54 per hour

Status: Permanent Part-Time

Posted Date: November 30, 2023

Closing Date: December 14, 2023

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

The Emergency Department is state-of-the-art with 25 acute care beds, 14 of which are equipped for cardiac monitoring. There is a “Fast Track” area to assess non-urgent patients. The multidisciplinary staff provide 24-hour service to meet the emergency care needs of approximately 48,000 adults per year. A CT scan has been installed in the department. The electronic whiteboard, a communication tool for staff, identifies the location of patients and is an excellent tool for reviewing patient record lab results and the status of all radiological procedures.

As a member of the Emergency Department, the principal responsibilities of the WARD CLERK include: performing patient admitting/registration function; performing patient administrative services; organizing and maintaining patient charts, electronic and paper information filing systems(s); performing reception responsibilities; performing unit administrative services; providing routine clerical support services; ensuring efficient operation of the unit, within scope of authority; performing cross-functional duties, as assigned and/or required; performing other duties consistent with the job classification, as assigned and/or required.

QUALIFICATIONS

• At minimum, completion of high school or recognized equivalent
• Completion of a post secondary secretarial arts program at the certificate level or recognized equivalent preferred
• Knowledge of medical terminology
• General knowledge of office practices, processes and procedures
• Previous on-the-job word processing and spreadsheet experience
• Experience working in a fast paced environment
• Experience working in a health care environment an asset
• Experience working in a Microsoft Office software environment an asset
• 1 year to less than 2 years practical and related experience and/or 3 months to less than 6 months on the job training
• Ability to work in a team environment
• Ability to handle difficult patients and/or situations
• Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards
• Exercise initiative and good judgment with ability to multi-task
• Compliance with confidentiality requirements under UHN Privacy Policy
• Effective organizational, interpersonal, and communication skills
• Knowledge of applicable legislative, UHN and/or departmental policies
• Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand

• Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP

) * Close access to Transit and UHN shuttle service

• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN’s attendance management program, to be eligible for consideration.

Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known in advance. Any information received related to an accommodation will be addressed confidentially.

University Health Network thanks all applicants, however, only those selected for an interview will be contacted.

Click Here to Apply

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