Accounting Clerk

Job title: Accounting Clerk

Job description: Are you detailed? Work to make deadlines? Looking to join a top-tier organization? We are seeking an experienced Accounting Clerk.

Assignment Length: 6-month contract

Assignment Starting; February

# of Openings: 4

Top skills for Accounting Clerk:

• Administrative Experience – 1-3 years
• Ability to function and operate computers and systems (Windows, Outlook, Microsoft)

Soft Skills:

• Strong written & verbal communication skills – 10/10
• Service-oriented, professional, positive, approachable, self-motivated, flexible, results-oriented
• Ability to identify unusual system/processing issues and implement resolution to avoid customer impact.
• Ability to work with limited direction and in pressure situations due to high volumes and narrow time frames
• Exercise sound judgment in prioritizing the daily workload to ensure strict time limits are adhered to in achieving maximum efficiency levels.

Nice to Have Skills:

• Understanding of Bank’s retail products
• Previous Experience with financial institutions or accounting
• Working knowledge of the Bank’s systems, specifically CIS/KS, Image, AS400 and Intralink

Education

• Post-secondary degree or diploma preferred

As the Accounting Clerk, you will be responsible for:

• Completes the fulfillment of Retail and Small Business Credit Card and Line of Credit maintenance on behalf of Branches, the Customer Contact Centers, Operations & Corporate Services, Retail Products and the Business Support Centre; conducts investigations to resolve exception situations
• They are acquiring and maintaining working proficiency of Visa/SCL and Electronic Banking products, processes, policies, procedures and regulations governing them.
• Promptly processes Scotia Reward point adjustments, transfers, reinstatements, and redemptions according to the completed and authorized request.
• Completes investigations into Momentum Plus Savings Account Bonus Interest and Momentum Savings Account Interest Disputes
• Performing maintenance activities on Visa accounts and verifying the following day all maintenance work performed with accuracy
• Consistently meeting Service Level Standards set out in the Service Level Agreements
• Responds to Customers online credit application inquiries initiated through the online or.COM channel;
• Providing prompt, courteous and knowledgeable services to telephone inquiries received from the branch and other partners; completes outbound calls to resolve Bank-to-Bank transfer exceptions, bill payment recall requests and obtain missing information on a rejected credit application
• Understand how the Bank’s risk appetite and culture should be considered in day-to-day activities and decisions.
• Champions a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Contribute to the overall profitability of the Bank by Identifying issues/processing deficiencies, recommending solutions, and assisting with the implementation of processes/system changes.
• Champions a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment, communicating vision/values/business strategy and managing succession and development planning for the team.
• Actively pursues effective and efficient operations of their respective areas while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations concerning operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct

Don’t miss out; our client is starting interviews immediately. Apply online today!

Eagle is an equal opportunity employer and will provide accommodations during the recruitment process upon request. We thank all applicants for their interest; however, we will only be contacting candidates with the required skills. Please note that your application does not signify the beginning of employment with Eagle. Work with Eagle will only commence when placed on an assignment as a temporary employee of Eagle.

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