AVP, IT Asset & Configuration Management

Job title: AVP, IT Asset & Configuration Management

Job description: Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description

The AVP, IT Asset & Configuration Management is responsible for the management of Manulife’s IT assets globally.

This role is key to our digital transformation, including retooling and evolving the processes that manage our IT assets. The successful candidate will be accountable for establishing, rolling out and managing our next generation global lifecycle management practices for all IT assets.

We are looking for a candidate with a proven track record of technical and enterprise-scale IT asset management leadership as well as success in leading teams through transformational change. The candidate will be passionate, persistent and detail oriented with an ability to clearly articulate an objective view of the IT asset inventory, associated risks and opportunities to enable business decision making.

The candidate will be responsible for leading the team of IT asset management professionals who support our global business., including:

Software Asset Management

Hardware Asset Management

Asset Identification Management (aka Configuration Management)

ITAM Education

ITAM Policies and Procedures

You bring:

10+ years’ experience managing IT assets in a complex, regulated, enterprise-scale environment

IT Asset Manager certification (CITAM) preferred

Confident presentation and facilitation skills, strong interpersonal and leadership skills to enable engagement with senior management and stakeholders at all levels

Ability to create and effectively communicate a strategy for a variety of stakeholders and audiences

Strong consulting and organizational change management skills

Ability to identify and lead initiatives which develop, implement and improve processes, procedures and governance

Experience collaborating successfully with geographically and culturally diverse cross-functional teams

Ability to establish and maintain effective working relationships with vendors, third party partners, business units and technology departments across Manulife/John Hancock

Passion for the possibilities of technology and for staying abreast of advances in technology and industry best practices

Inclusive, collaborative, self-aware leadership style

If you are ready to unleash your potential, it’s time to start your career with Manulife/John Hancock.

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2020, we had more than 37,000 employees, over 118,000 agents, and thousands of distribution partners, serving over 30 million customers. As of December 31, 2020, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, and in the previous 12 months we made $31.6 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges and under ‘945’ in Hong Kong.

Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

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