Bilingual call center agent in hybrid mode – Finance and taxes

Job title: Bilingual call center agent in hybrid mode – Finance and taxes

Job description: Do you like to put forward your sales and persuasion skills? We have the job for you! Are you known for your positive attitude, your interpersonal skills and your professionalism in all types of situations?

We are currently looking for call center agents to start on February 21st for a company in the financial field.

Salary: 19$ per hour …

Schedule: 37.5 hours, Monday to Friday between 8AM and 8PM. Possibility of doing some Saturdays during the month of March.
Location: hybrid mode = 2 days at the office and 3 days at home. The office is located in downtown Montreal near the main train station
Training: 1 week in the office
Duration: contract from February 21st to April 30th with possibility of extension

Advantages
Here are the advantages of working as a customer service agent for this company

– Office close to many services (restaurants, stores, etc.) located downtown near the central station;
– Hybrid mode (2 days at the office and 3 days at home)
– Equipment provided;
– Be a part of a motivated and welcoming team.

Responsibilities
Here are the responsibilities of a customer service agent:

– Take inbound calls and emails from clients with questions regarding certain documents for taxes as well as assist them in navigating the platform;
– Cross-sell as needed to advise on accounting and tax products and services based on client needs;
– Make outbound calls to potential clients;
– Other related duties

Qualifications
To become a customer service agent for this company, you must:

– Have experience in customer service over the phone or face-to-face.
– Have sales skills
– Have either a DEC or an AEC
– Be bilingual
– Have a positive and professional attitude

Summary
Salary: 19$ per hour
Schedule: 37.5 hours, Monday to Friday between 8AM and 8PM. Possibility of doing some Saturdays during the month of March.
Location: hybrid mode = 2 days at the office and 3 days at home. The office is located in downtown Montreal near the main train station
Training: 1 week in the office
Duration: contract from February 21st to April 30th with possibility of extension

If you are interested in applying for this position, please send us your resume to florence.lefebvre@randstad.ca and karen.leiton@randstad.ca with the subject: customer service representative – finance

We can’t wait to discuss with you!

Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Click Here to Apply

Source: