Community Advisor

Job title: Community Advisor

Job description: Faculty/Service – Department: Wellness, Residence Training and Development

# of Open Positions: 81

Posting Dates: December 18, 2023 –

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Term of Position: August 12, 2024 – May 01, 2025

Remuneration: $18.00 – $18.00

Job Reports to: Allan Charbonneau

Position Title: Community Advisor (CA)
Department: Wellness and Recreation; Residence Life and Programming
Number of Positions: TBD
Posting Date: December 15, 2023
Closing Date: January 31, 2024
Term of Position: August 19, 2024 – May 1, 2025
Remuneration: $312/month, paid in equal installments bi-monthly, plus $75 per semester for general expenses, plus a room in residence as a taxable benefit. Note: Employees who work during the holiday period (the two weeks in Dec/Jan when the rest of the university is closed) will be paid an hourly wage of $18/hr.

Job Reports to: Lead Residence Life Coordinator (RLC)

Purpose of a Community Advisor

This is a live in position and requires the individual to be on campus to attend on-site training, meetings and provide in person support to students living in a University Residence environment. The role of a Community Advisor (CA) is to create the best student experience for members of the

University of Ottawa community, living in Residence. A CA is an individual who is well equipped to create a safe community in which residents of all origins and orientations may thrive while they embark on their academic and personal development. CAs are responsible for in person and virtual 1-on-1 interactions with students and virtual programming for medium to large sized group events (as well as in person programming if permitted according to public health guidelines) to foster a strong sense of community and to engage students. CAs support the wellness and safety of students with regular rounds, conflict resolution, and emergency management with the support of a peer-team and Residence Life Coordinator.

Time Commitment and Training

555 hours based on 37-week academic year

An average of 15 hours/week, including early mornings, evenings, weekends and holiday periods

Mandatory training sessions in person and virtually, offered throughout employment

Mandatory Online Training

Information Session/Onboarding

August Training

Ongoing Training – One (1) two-hour ongoing training commitment once a semester

Safety and Security

CAs must know and follow the Residence Life Code of Ethics for Student Staff, the Residence Agreement, and the Code of Conduct and Disciplinary Procedure

CAs must maintain an awareness of routine and emergency procedures essential to the safety and security of residents (i.e., fire alarms, medical emergencies, fire evacuation procedures), uphold the Residence Agreement and the Code of Conduct & Disciplinary Procedure, and conduct inspections by monitoring common areas (kitchens, washrooms, lounges, etc.) and reporting any issues via the online reporting system, ARCHIBUS.

Community Development and Student Interactions

Developing communities and interacting with residents by spending a sufficient amount of time to become acquainted with every resident in their community as an individual and be available to residents for formal and informal support and to facilitate mediations.

CAs are responsible for facilitating community meetings with their assigned residents each month.

Administrative Duties

Community Advisors are responsible for several administrative tasks, including:

Using the software system eRezLife to document all observations, programming, duty rounds and interactions with residents.

Checking their eRezLife account for bulletins and reports daily (unless on requested time off).

Checking their work e-mails daily (unless on requested time off) to correspond with residents, the Residence Life Team and the administrative staff.

Managing any social media accounts (i.e., floor Facebook pages) on a daily basis (unless on requested time off).

Participating in performance appraisal processes in an honest and constructive manner.

Meetings

CAs are required to attend and actively participate in all meetings.

Duty Shifts and Responsibilities

Duty shift is a mandatory part of this position and requires the Community Advisors to have a rotation with a daily duty schedule which includes performing scheduled rounds to interact with residents and monitor for issues as well as being on call overnight when scheduled for duty.

Programming Requirements

Community Advisors are required to complete a number of requirements, such as active and passive programs and the documentation each month to meet a variety of programming needs.

Essential Qualifications

Be and maintain a full-time uOttawa student status with minimum 5.0 GPA

Bilingualism (French and English)

Valid Standard First Aid and CPR-C/AED Certification delivered by a recognized certification body in Canada and approved by WSIB in Ontario

Criminal Background Check within the last 2 years

Skilled in the use of all Microsoft Office software and other communication platforms

Job Competencies

Excellent interpersonal and communications skills to connect with others on a peer-to-peer level

Excellent problem solving and decision-making skills

Ability to manage time effectively and meet deadlines

Ability to collaborate with others as well as work independently

Ability to facilitate large- and small-scale events and meetings

Creativity and initiative for community programming

Understand the importance of documentation in their role as a CA

Strong organizational abilities and attention to detail

High tolerance for stress and ability to self-regulate

Capacity to assist in managing crisis situations of a physical, emotional, academic, and environmental nature

Ability to self-evaluate and be receptive to feedback

Skilled in objective documentation and reporting (an asset)

Knowledge of the University of Ottawa campus and surrounding vicinity (an asset)

Knowledge of the Residence Code of Conduct and University of Ottawa policies (an asset)

Excellent communications skills with your supervisor for deadlines, issues arising, urgent matters.

The hiring process will be governed by the current CUPE 2626 collective agreement; you can click to find out more.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact hrtalentmanagement@uottawa.ca to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.

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