Coordinator, Pension Education & Relationship Management

Job title: Coordinator, Pension Education & Relationship Management

Job description: Why join us? OMERS is one of Canada’s leading pension funds. We manage a diversified global portfolio of stocks and bonds as well as real estate, infrastructure and private equity investments. OMERS was established in 1962 to serve local government employees across Ontario. Today, we represent approximately 1,000 employers and about 500,000 members, retirees and survivors. OMERS continues on a path of steady growth: growth in assets under management and growth in membership, supported by a strong vision for a secure, sustainable and prosperous future. OMERS is committed to having a workforce that reflects the communities in which we live and work. We are an equal opportunity employer committed to a barrier-free recruitment and selection process.

Reporting to the Manager, Pension Education & Relationship Management, the Coordinator primarily supports and facilitates training delivery to OMERS employers and members including event management for an annual week-long employer conference.

Responsibilities:

• Coordinate both in-person and virtual education sessions with team leads and employers, stakeholders and members including managing registration, booking space and equipment as required, set up room and produce training materials, track attendance and send out feedback surveys
• Work closely with the Manager to determine number and location of regional OMERS hosted education sessions each year
• Support planning and delivery of Employer Education Week, including event management, coordination of agenda and speakers, logistics, booking and setup of rooms, catering, etc.
• Support planning and delivery of annual President’s Roadshow, including scheduling and logistics for senior executives’ meetings with various groups of members
• Manage, order and replenish booth supplies, such as pens and other branded products
• Support various website updates including posting member and employer training session dates, manage registration, answer questions and troubleshoot concerns
• Track and report various team statistics such as session attendee numbers and member satisfaction metrics
• Provide support with team vehicle fleet such as renewals, insurance, maintenance, etc.
• Assist with annual team budget and forecasting
• Coordinate weekly team meeting, and capture and circulate minutes
• Provide administrative support to the VP, Employer Relations and Communications, including booking meetings, developing agendas and organizing team events and other initiatives as required.

To succeed in this role, you must have:

• Post-secondary education (in Business, Education or Learning & Development)
• Excellent written and verbal communications skills
• Excellent interpersonal and organizational skills
• Experience with video conferencing platforms including Microsoft Teams, WebEx and GoToWebinar
• Advanced Microsoft Office skills including MS Word, Excel and PowerPoint. Proficiency in Adobe Illustrator would be an asset.
• Customer-service oriented focus and work style
• Accuracy and attention to detail
• Ability to initiate and nurture positive working relationships with team members and partners at all levels both inside and outside the organization
• Excellent time management, planning, organizational and analytical skills.
• High energy and commitment with a proven ability to balance and prioritize simultaneous projects and tasks and work under pressure in a fast-paced, evolving business environment.
• Experience in a training, learning & development, or knowledge management function an asset
• Adult education certificate or training in project management and instructional design an asset

Our story:

Founded in 1962, OMERS is one of Canada’s largest defined benefit pension plans, with $121 billion in net assets as at December 31, 2021. OMERS is a jointly-sponsored pension plan, with 1,000 participating employers ranging from large cities to local agencies, and over half a million active, deferred and retired members. OMERS members include union and non-union employees of municipalities, school boards, local boards, transit systems, electrical utilities, emergency services and children’s aid societies across Ontario. Contributions to the Plan are funded equally by members and employers. OMERS teams work in Toronto, London, New York, Amsterdam, Luxembourg, Singapore, Sydney and other major cities across North America and Europe – serving members and employers and originating and managing a diversified portfolio of high-quality investments in public markets, private equity, infrastructure and real estate.

OMERS is committed to having a workforce that reflects the communities in which we live and work. We are an equal opportunity employer committed to a barrier-free recruitment and selection process. At OMERS inclusion and diversity means belonging. How we create a sense of belonging is through our employees and our vast network of Employee Resource Groups. Whether you are passionate about gender, pride, or visible minorities, we have groups that are focused on making a difference in all of our lives.

Vaccination Policy

At OMERS and Oxford the office or worksite is our primary place of work. We are committed to providing work environments which promote the health, safety and well-being of all employees in accordance with public health regulation and guidance. Accordingly, employees are required to provide evidence of full vaccination or have an approved exemption.

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