Creative Production Coordinator

Job title: Creative Production Coordinator

Job description: Travel is not just about the destination; it’s about every memory made along the way. We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring out the best in everyone, fostering a culture where we believe we are better together, working towards an extraordinary future in travel. Come help us transform everyday travel into extraordinary experiences.

ABOUT THE ROLE:

As the Creative Production Coordinator for the Creative Team you will be responsible for supporting our mission to tell the stories that make it clear that we are the global powerhouse in ancillary revenue by ensuring we deliver quality creative to our partners and internal clients on time. In this role, you will have accountability for project coordination, timeline management, quality assurance, and collaboration with senior management and design leads to implement automation and AI tools. You are an exceptionally organized person, you take pleasure in wrangling a group of people to get and keep a project on track. Your communication skills are top-notch.

Reporting to the Senior Manager, Creative & Production, you will:

• Efficiently manage project timelines, ensuring that all phases of each project are executed on schedule.

• Maintain a comprehensive overview of project progress and communicate regularly with the team to address any potential delays or issues.

• Collaborate with cross-functional teams to ensure smooth project execution.

• Work with project stakeholders to allocate resources effectively, including team members, freelancers, and external agencies.

• Optimize resource utilization to ensure that the team is working efficiently and effectively.

• Implement and oversee QA processes to maintain the quality of project deliverables.

• Identify and address any quality issues, and work to continuously improve the overall quality of projects.

• Collaborate closely with the Senior Manager and Design Lead to set up and manage automation and AI tools for various projects.

• Stay updated on industry best practices and innovative tools to enhance project efficiency and creativity.

• Work in tandem with the Partner Advancement team to ensure that creative tests are thoroughly planned and prepared for from a resourcing perspective.

• Assist in the preparation of test materials and other creative testing needs.

• Monitor project scope to ensure that all project requirements are met within defined constraints.

• Communicate any scope changes or potential scope creep to relevant stakeholders for evaluation.

• Collaborate with external partners, including freelancers and agencies, by providing clear briefs and guidelines for project requirements.

• Foster productive and ongoing relationships with external collaborators.

YOU ARE SOMEONE WITH:

• About 2 years of experience in marketing, communications, project management or equivalent.

• Experience managing multiple projects at the same time.

• Excellent communication skills; comfortable communicating with people across all levels of our business.

• Demonstrated initiative and quick thinking to provide timely solutions.

• Experience in loyalty, travel, or tech is a bonus!

WHAT YOU’LL LOVE ABOUT US:

🏦 RRSP/401(k) Matching

🏥 Comprehensive Health Plans

📅 Unlimited Vacation/PTO

✈️ Travel Experience Credit

🧘 Annual Wellness Credit

🥗 Team Events and Monthly Lunches

💻 Home Office/Commuter Credit

🌅 Work From Anywhere Program

🍼 Parental Leave Top Up

🌍 Adventure Pass

OUR PROCESS:

Plusgrade is an equal-opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law. Upon request, we will provide accommodation for applicants with disabilities.

We believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally. All applications will be reviewed by our Talent Team and the successful candidate(s) will go through the following recruitment process:

• Recruiter Phone Interview

• Hiring Manager Interview

• Take-home Assessment or remote coding exercise (if applicable)

• Team Interview

All candidates will be provided with feedback regardless if they pass or didn’t pass any of our interview stages. All your information will be kept confidential.

Click Here to Apply

Source: