IT Support Specialist – Contract

Job Overview

  • Company Name Alten
  • Job Start Date Sat, 07 Oct 2023 06:41:49 GMT
  • Job Type Full Time - Permanent
  • Job Source Careerjet

Job title: IT Support Specialist – Contract

Job description: Title: IT Support Specialist

Location: Brampton, ON

Duration: 3 months

o Day-to-day tasks

  • Provide end-user hardware and software support for both Warehouse and Brampton Home Office
  • Identify and correct all RF hardware and software issues, providing, instructions on the proper usage of RF devices.

o Handheld scanners (Motorola, Zebra – android and windows)

o Ring scanners

o Gun scanners (RF scanners)

o TSC Saddle Printer

o Label printers for shipping and manifests

  • Creating support Tickets
  • Documenting issues and resolution
  • Prepare and maintain all department documentation, including inventory and asset management
  • Stage and image PCs (desktops and laptops)
  • Provision hardware for new users, based in Brampton – following the standards built and outlined by IT Provisioning & Support
  • Deprovision hardware for departing users, based in Brampton – following the standards built and outlined by IT Provisioning & Support
  • Create and maintain Warehouse software/hardware procedures and standards documents
  • Create and deploy software packages to RF scanners via the MSP server and barcode sheets
  • Maintain inventory of all Distribution Centre (DC) RF scanners, as well as all software at the Distribution Centre

o Must to have

§ Experience working in warehouse in a IT function

§ Hands-on experience with printers/scanners such as:

  • Handheld scanners (Motorola, Zebra – android and windows)
  • Ring scanners
  • Gun scanners (RF scanners)
  • TSC Saddle Printer
  • Label printers for shipping and manifests

o Nice to have

§ Experience with SOTI software for scan management is a BIG PLUS.

§ Experience with MDM solution such as SCCM or Microsoft Intune

o Soft skills

§ Proactive

§ Pleasant personality

§ Build relationship with people

o Key words

§ Zebra, Label Scanners, Warehouse

o Competitor names

§ Workforce Groupe

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