IT Support Specialist – Contract
Job Overview
- Company Name Alten
- Job Start Date Sat, 07 Oct 2023 06:41:49 GMT
- Job Type Full Time - Permanent
- Job Source Careerjet
Job title: IT Support Specialist – Contract
Job description: Title: IT Support Specialist
Location: Brampton, ON
Duration: 3 months
o Day-to-day tasks
- Provide end-user hardware and software support for both Warehouse and Brampton Home Office
- Identify and correct all RF hardware and software issues, providing, instructions on the proper usage of RF devices.
o Handheld scanners (Motorola, Zebra – android and windows)
o Ring scanners
o Gun scanners (RF scanners)
o TSC Saddle Printer
o Label printers for shipping and manifests
- Creating support Tickets
- Documenting issues and resolution
- Prepare and maintain all department documentation, including inventory and asset management
- Stage and image PCs (desktops and laptops)
- Provision hardware for new users, based in Brampton – following the standards built and outlined by IT Provisioning & Support
- Deprovision hardware for departing users, based in Brampton – following the standards built and outlined by IT Provisioning & Support
- Create and maintain Warehouse software/hardware procedures and standards documents
- Create and deploy software packages to RF scanners via the MSP server and barcode sheets
- Maintain inventory of all Distribution Centre (DC) RF scanners, as well as all software at the Distribution Centre
o Must to have
§ Experience working in warehouse in a IT function
§ Hands-on experience with printers/scanners such as:
- Handheld scanners (Motorola, Zebra – android and windows)
- Ring scanners
- Gun scanners (RF scanners)
- TSC Saddle Printer
- Label printers for shipping and manifests
o Nice to have
§ Experience with SOTI software for scan management is a BIG PLUS.
§ Experience with MDM solution such as SCCM or Microsoft Intune
o Soft skills
§ Proactive
§ Pleasant personality
§ Build relationship with people
o Key words
§ Zebra, Label Scanners, Warehouse
o Competitor names
§ Workforce Groupe
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