IT Systems Administrator

Job title: IT Systems Administrator

Job description: Description

Position: IT Systems Administrator

Department: Corporate Information Technology Department

Reports To: Manager, IT Infrastructure and Architecture

MAJOR DUTIES:

The Corporate IT department at Canadian Solar Inc. is responsible for the delivery of critical enterprise-wide IT systems and services. As a member of the IT Infrastructure team, the incumbent is responsible for managing day-to-day operations to ensure the ongoing availability, reliability, and security of the Canadian Solar Inc. information assets in a cost-effective manner.

Seeking an IT specialist to support Global IT Infrastructure, IaaS, PaaS, Microsoft 365 for a growing Global company with a focus on major projects and systems management.

SPECIFIC RESPONSIBILITIES:

· Seeking an individual who is skilled and has hands-on experience with administering Microsoft 365, Azure Active Directory, IaaS, SaaS, and PaaS solutions.

· The successful candidate should also have a strong background in backup, disaster recovery, and security technologies.

· This role will provide technical expertise, leadership, and guidance over complex technical projects.

· Identify and assess industry trends in Infrastructure solutions, architecture, and information security.

· Provides highly skilled technical input to tactical and strategic planning and serves as the highest-level point of escalation during major service incidents.

· Takes ownership of risks associated with business activities, and ensures they are effectively identified, measured, monitored, and controlled.

· Provide support and technical guidance on level 2 and level 3 support tickets and issue escalation.

· Follows security, risk, and compliance corporate policies and best practice procedures for business activities.

· Follows standard change control, ticketing, project methodology, and incident management processes.

· Responsible for seeking out all information and fully understanding all aspects of each device’s technology configuration and using all approved engineering tools available to implement conforming change.

· Able to communicate complex technical concepts to a variety of audiences and transfer knowledge to other teams or more junior staff.

· Able to manage work across multiple areas with sometimes competing priorities.

· Ensure all system problems are logged and tracked in accordance with problem management procedures. Participate in trend/root cause analysis and correction.

· Ensure all support tickets are assigned and completed within agreed-upon service levels.

· Ensure that all business activities are performed with the highest ethical standards and in compliance with the Canadian Solar Inc. Code of Business Conduct or corporate policies and procedures.

· Provide occasional after-hour and weekend support as required, and travel to other Canadian Solar Inc. sites and training conferences as deemed necessary.

· Adhere to all health and safety rules and procedures.

QUALIFICATIONS:

Education:

• A post-secondary degree or diploma in a related discipline, or relevant work experience in the systems administration and operations field.
• Microsoft 365, Azure or AWS certifications are desirable assets.

Experience:

· Minimum 5 years of System Administration experience, preferably in a Global manufacturing environment.

· Expert knowledge of IT processes including ticketing systems, change control, disaster recovery planning, security administration & security best practices.

· Skilled in verbal, written, presentation, and facilitation skills.

· Knowledge of IT Architectural design, definition, and implementation strategies.

· Knowledge of key business processes and a strong understanding of the technical requirements for those key processes.

· Working knowledge of project management best practices and working with project stakeholders.

· Experience in a Global Information Technology environment.

· Direct experience with Active Directory Domain Services, SAML, ADFS, Kerberos, LDAP, GPO, DHCP, internal and external DNS.

· Working experience with IaaS, SaaS, and PaaS in Microsoft Azure and/or AWS.

· Experience with backup solutions and disaster recovery planning for on-premises and Cloud platforms.

· Advanced skills with Microsoft Exchange Online, Microsoft Teams, OneDrive, and SharePoint Online.

· Microsoft 365, Azure Active Directory (Entra), Conditional Access, and Multi-Factor Authentication experience.

· Email security administration (Mimecast or other comparable solution).

· Windows Server patching, upgrades, and Lifecycle Management.

· Scripting or automation experience (ie. PowerShell).

· Microsoft Endpoint Manager, Intune MDM, BitLocker, and Autopilot experience is desirable.

· Strong documentation skills and ability to provide knowledge transfer to other IT team members.

· Developing IT standards and ensuring compliance.

· Experience with mergers, acquisitions, and divestitures is an asset.

Health and Safety

Non-Management: All employees have the responsibility to work in a safe manner and report any health, safety, or environmental concern to their manager or supervisor in a timely manner.

Employee responsibilities for Health, Safety, and Environment include:

· Work in compliance with divisional health, safety, and environmental procedures.

· Refrain from removing or altering safety devices or guarding unless hazardous energies are controlled through lockout-tag-out methods.

· Report any unsafe conditions or unsafe acts.

· Report defects in any equipment or protective device.

· Ensure that the required protective equipment is used for the assigned tasks.

· Attend all required health, safety, and environmental training.

· Report any accidents/incidents to the supervisor.

· Assist in investigating accidents/incidents.

· Refrain from engaging in any prank, contest, feat of strength, unnecessary running, or rough and boisterous conduct.

Note:

We embrace diversity and are committed to creating an inclusive workplace, welcoming applications from all qualified persons. We encourage Black, Indigenous, People of Colour, 2SLGBTQIA+ individuals, gender-diverse people, people with diverse abilities, members of ethnic minorities and faith groups, foreign-born residents, and veterans to apply. Applicants will not be discriminated against based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, ability, ancestry, marital status, veteran status, medical condition, or any protected group.

Studies have shown that women and people of diverse backgrounds are less likely to apply for jobs unless they meet every single qualification in the posting. We are committed to creating an environment where we eliminate barriers and promote the inclusion of equity groups. We strongly encourage applications even if you don’t believe you meet all the requirements outlined. We will do our best to respond.

The company reserves the right to change the duties and responsibilities of this position on its own

discretion.

Upon individual request, Canadian Solar will endeavor to remove any barrier to the hiring process to

accommodate those candidates with disabilities

Click Here to Apply

Source: