Manager, IT

Job title: Manager, IT

Job description: Help Us Shape the Future of Healthcare.

As the Manager, IT, you are the face of Information Technology (IT) at League providing easy-to-use, secure, scalable, and reliable technology solutions to support League’s hyper growth. You not only have the technical expertise to take on and provide technical leadership to IT solutions, but also manage a team of IT Engineers. You will build and maintain all existing platforms, manage projects, and communicate effectively to stakeholders. You bring an employee first mindset to new hires as they onboard, assist with the day to day needs of our current team to ensure an awesome employee experience as it relates to IT.

In this role, you will:

• Assist new hires and ensure a smooth onboarding experience as they join league
• Provide service to our team to ensure technology platforms, systems and equipment is working and being used
• Build, test & maintain office information technology infrastructure, including audio visual equipment and personal computers
• Proactively make recommendations to improve existing processes and make the internal IT service employee centric.
• Perform onboarding and offboarding for employee computer needs
• Respond to employee requests through a ticket tracking system
• Implement new features and core services in the League office infrastructure
• Adhere to all system operation policies including but not limited to Access Control, Encryption Control, Logging, Change Management, Platform Security, System Configuration, Physical and Incident Management policies
• Work with stakeholders to ensure their requirements are being met.
• Manage projects and communicate about status, risks, and details to the right audience
• Mentor and coach to increase engagement and maximize productivity of the team
• Manage vendors and assess quotes

About you:

• Experience with IT systems and infrastructure
• Strong experience with MacOS and or Unix operating systems
• Experience with G-suite or similar
• Experience with operating and troubleshooting audio visual and video conferencing equipment
• Experience managing local and remote personnel
• Experience delivering superior customer service

Our platform and applications run on Google Cloud. We build our backend services with Go and MongoDB, our web apps with React and Redux, and native Android and iOS apps. We ship code to production every day, and we’re always looking to improve both the quality and speed of our releases. You may not have expertise in our particular programming languages or technologies, but that’s okay. What’s important to League is your ability to take ownership and solve problems, as well as your collaborative spirit and drive for professional growth.

At League, we’re big on building connections – both through our product and with each other. Our platform is consumer centric, personalized and always on. It’s a front door to healthcare that empowers people to live healthier, happier lives. Every day.

When you feel connected to our mission, values and the work you do, you’re driven to perform your best every day. When you feel connected to people you work with, you’re able to build meaningful relationships that last. Together, we share the ultimate goal of delivering better health outcomes for everyone.

The world has changed, and so has the way we work. We believe you can work where you work best (whether it’s in the office all the time, a few days a week, or none of the time), and still feel connected to our mission, values, purpose, and each other. League is headquartered in Toronto with a second office in Chicago and we believe in empowering Leaguers to work their way-anywhere that works for them in Canada and the US. We also have members of the Engineering team working with us remotely in Brazil!

When it comes to perks and benefits, one size never fits all. We’re flexible here at League so everyone has the choice to get exactly what they need. This includes unlimited PTO, competitive salaries, paid parental leave, a Lifestyle Spending Account, a Health Spending Account and more!

Everyone is welcome. Diversity makes us better, and we believe in building diversity across cultural identity, gender, sexual orientation, age and education, thought and experience. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.

#LI-Remote

Here are some additional resources to learn more about League:

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