Programs Administrative Assistant

Job title: Programs Administrative Assistant

Job description: Reporting to the Adult Basic Education Coordinator, the position is responsible for planning, organizing and delivering administrative services to support the north region

Skills and Abilities

Essential Skills
– Reading text
– Document use
– Numeracy
– Oral communication
– Working with others
– Problem solving
– Job task planning and organizing
– Finding information
– Computer use
– Continuous learning
Additional Skills
– Provide basic information to clients and the public
– Maintain records
– Data entry
Specific Skills
– Send invoices
– Schedule and confirm appointments
– Record and relay information
– Perform clerical duties, such as filing and sorting and distributing mail
– Operate switchboard or telephone system
– Obtain and process information required to provide services
– Greet people and direct them to contacts or service areas
– Answer, screen and forward telephone calls
– Receive and issue payments
Work Setting
– Educational services
Work Conditions and Physical Capabilities
– Fast-paced environment
– Repetitive tasks
Business Equipment and Computer Applications
– Word processing software
– Switchboard 1-25 lines
– Spreadsheet software
– Electronic scheduler
– Database software
– General office equipment
– Accounting software
– Internet browser

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