Senior Manager, Agriculture & Healthcare Professionals

Print Date: August 17, 2022
Job ID: 46664

Job Overview

  • Company Name Royal Bank of Canada
  • Job Start Date Fri, 17 Jun 2022 05:55:27 GMT
  • Job Type Full Time - Permanent
  • Job Source Careerjet

Job title: Senior Manager, Agriculture & Healthcare Professionals

Job description: Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title Senior Manager, Agriculture & Healthcare Professionals

Job Description

What’s the opportunity?

You will contribute to the strategic business priorities of Canadian Banking Operations by leading and supporting a team of Commercial Credit Advisors (CCA) in the credit renewal process and adjudication of credit origination. Specializing in the Agriculture and Healthcare Professionals (HCP) segment, your team will effectively partner and support Commercial Account Managers and be accountable for credit renewals, increases at renewal, reviewing and establishing the customer’s Borrower Risk Rating (BRR) and ensuring credit structures adequately mitigate the respective credit risks. Through effective coaching, leadership, and talent management you will drive team productivity and efficiency.

What will you do?

  • Lead and coach a team of CCA’s on credit analysis and structuring to enhance credit quality and client experience
  • Support Commercial Account Managers (CAM) in the credit process
  • Focus on sound risk management, process efficiency, and process alignment specifically for credit renewals and adjudication for direct reports
  • Accountable for credit renewals, including increases at renewal, reviewing and establishing the client’s risk rating (BRR), and ensuring appropriate credit structures
  • Adjudicate transaction requests within Delegated Lending Authorities using sound judgment and employing a balanced approach to growth and portfolio quality
  • Follow established coaching routines to drive high performance, enhance client experience and ensure work volumes meet established service level agreements
  • Partner effectively to resolve escalations, balancing credit risk mitigation and client experience

What do you need to succeed?


  • Deep expertise in Commercial lending guidelines and policies
  • Solid knowledge of commercial credit analysis and adjudication
  • Strong leadership skills
  • Professional oral and written communication and presentation skills
  • Ability to collaborate and effectively partner with appropriate stakeholders


  • People management experience
  • Prior experience as a Small Business/Commercial Account Manager, Commercial Financing Specialist, and/or Commercial Credit Advisor
  • Specific knowledge of lending within Agriculture and/or Healthcare Professionals
  • Experience using SYNERGY, NEWTON, and MS Office (Excel, Power Point, etc)
  • Bilingual in French and English

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Competitive Compensation
  • A professional and supportive team environment
  • A comprehensive training program on internal processes and systems
  • Career progression if you have what it takes to be the best.

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

Job Summary

Address: MISSISSAUGA, Ontario, Canada


Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: Personal and Commercial Banking

Job Type: Regular

Pay Type: Salaried

Posted Date: 2022-05-17-07:00

Application Deadline: 2022-07-01-07:00

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at


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