Technical Analyst, Outreach & Education

Job title: Technical Analyst, Outreach & Education

Job description: Technical Analyst, Outreach and Education

Public Works – Operations Support

Contract Full-Time, Duration: 13 Months

Reporting to the Supervisor in Environmental Education you will develop and implement education, outreach, and service experience initiatives to support ongoing programs of the Region of Peel’s Public Works Department as identified in the Environmental Education Strategy. This will be done by maintaining working relationships with internal and external partners to identify focused needs and program synergies. It will include evaluating industry best practices for education, outreach and service experience, and incorporating results into relevant program initiatives.

Responsibilities:

• Provide specialized guidance and advice in the research, development, implementation and evaluation of new Environmental Education programs, including the Customer Service for Construction Projects initiative to support Public Works priorities
• Compile, analyze, and monitor data to assess program performance and effectiveness and make programming recommendations
• Conduct research, edit and write audience-appropriate content, effectively simplifying complex information and technical language for a general audience
• Develop and maintain cooperative and collaborative relationships with internal clients and external partners to support the goals of the Environmental Education Strategy
• Support the delivery of client services and the implementation of communications enhancements
• Work with Communication Services to coordinate the design and creation of Environmental Education related resources and materials
• Support the collection and analysis of customer feedback to support process improvements related to Environmental Education programs, including for Public Works construction projects
• Support the development of customer service processes and communications tactics to enhance communication and service experience
• Provide training and guidance to co-op students to assist with program development and implementation
• Participate in community outreach and special events such as fairs, home shows, and the Peel Children’s Water Festival
• Represent the Region on various internal and external committees

Qualifications:

• University degree or technical diploma with relevant studies in science, environment, engineering or related field, with at least three years of combined relevant experience
• An equivalent combination of education and/or experience may be considered
• Knowledge of water, wastewater, waste management and transportation programs
• Excellent oral and written communication skills
• Demonstrated organizational skills
• Experience coordinating and overseeing projects or programs
• Proven customer service and public relations skills
• Strong research and report writing skills
• Strong computer skills, utilizing MS Office (Word, Excel, and PowerPoint)
• Ability to work independently
• Class “G” license in good standing
• Ability to obtain a clear Police Vulnerable Sector Check to the satisfaction of the Region
• Knowledge of the Ontario Curriculum Expectations and/or experience instructing in a classroom setting would be an asset
• Experience or understanding of Infrastructure Construction Projects would be an asset

Location: In this role you will have the ability to work remotely and attend on-site when required based on operational requirements at the 2 Copper Road, Brampton, ON worksite. The frequency of on-site activities may vary on a weekly basis and based on operational requirements. Your remote work location must be located within the province of Ontario.

Hours of Work: 35 hours per week

Interview: Our recruitment process will be completed with video conference technology

If this opportunity matches your qualifications and experience, please apply on-line.

As part of the Region’s ongoing commitment to health and safety, there are enhanced Covid-19 specific safety protocols and/or personal protective equipment requirements (e.g. masks, eye protection, etc.) in place to help protect health and safety. The additional requirements are determined based on the nature of the work being carried out.

New employees are required to be fully vaccinated against COVID-19 as a condition of employment. Being fully vaccinated is determined as the status of having received the full series of approved vaccines (both doses of a two dose vaccine series, one dose of a single dose vaccine series) and any additional doses required and approved by Health Canada and having satisfied the full post vaccination period required to ensure vaccination efficacy. The Region of Peel reserves the right to request proof of vaccination at any time. Acceptable proof includes an Ontario Ministry of Health COVID-19 vaccine receipt which you can obtain through the Provincial portal , or other government-issued vaccine passport or certification.

The requirement to be fully vaccinated is subject to the Ontario Human Rights Code. If you are not fully vaccinated, a documented medical reason provided by a physician or registered nurse and time period for the medical reason may be accepted.

About Us

The Region of Peel serves more than 1.4 million residents and approximately 173,000 businesses in Brampton, Caledon and Mississauga. We deliver a wide range of resident focused services across the Region.

Our 20-year vision for Peel is “ .” Our goal is to create a place where everyone enjoys a sense of belonging and has access to the services and opportunities needed to thrive in each stage of their lives. Our outlines the work we’re focused on to bring this vision to life.

To learn more about the Region of Peel, explore

Additional Information

The Region of Peel is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.

The Region of Peel is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact . We encourage applications from all qualified individuals; however, only those under consideration will be contacted.

Please be advised, the Region of Peel uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.

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