Administrative Support III

Job title: Administrative Support III

Job description: Your Opportunity:

Reporting to the HIM Supervisor, the Administrative Support III is responsible for Patient Registration, Switchboard, Finance, and Health Record functions. The Administrative Support III maintains the integrity of the health record through filing, assembly and retrieving patient records. The position responds to telephone requests for access and disclosure in accordance with department, zone and legislative requirements. Interviewing and Registration of patients utilizing health care information system (Meditech) to include the collection/verification of patient’s demographic information as well as validating insurance, financial information, completion of WCB forms, and other necessary forms. This process includes reception, application of identification wristbands on patients, providing wayfinding, creating unique life time identifiers for non-residents of Alberta and other clerical duties to support the registration process. Scheduling specialty clinics, reminder calls to patients. Provides reception services, operating the switchboard and directing calls or taking messages as appropriate, opening and closing the office, wayfinding, greeting clients and families. Monitors security cameras if applicable and code phones/alerts as required in the site. Performs general clerical health record duties including filing, adding late reports to the patient’s records, photocopying. Provides information to internal and external care providers on request. Performs financial duties such as receiving payments on accounts, providing safekeeping, and where applicable assisting residents with trust accounts. In addition to a competitive rate of pay, AHS currently has a Remote Retention Allowance in place to an annual maximum of $3,000. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Administrative Support III – Registration, Switchboard and Patient Information; Health Information Records Management
• Primary Location: High Prairie Health Complex
• Multi-Site: Not Applicable
• FTE: 0.70
• Posting End Date: 11-AUG-2022
• Employee Class: Regular Part Time
• Date Available: 21-AUG-2022
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 7
• Shift Pattern: Days, Evenings, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $22.79
• Maximum Salary: $27.69
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent. Additional Required Qualifications:

Experience in Patient Registration, Financial Records, and/or Telecommunication. Ability to communicate fluently in the English language. Ability to Problem-solve and be organized and efficient in day-to-day functions. Ability to work under pressure in emergent and urgent situations with limited supervision. Accurate and proficient keyboarding skills of 40 – 50 wpm required. Testing will be conducted with interviewed prospects. Preferred Qualifications:

MOA and/or Unit Clerk Course. Medical Terminology.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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