Administrative Support III

Job Overview

Job ID: 90450
  • Company Name Alberta Health Services
  • Job Start Date Sun, 10 Dec 2023 00:34:35 GMT
  • Job Type Part Time
  • Job Source Careerjet

Job title: Administrative Support III

Job description: Your Opportunity:

Reporting to the Health Information Management Supervisor, the Registration, Switchboard, & Patient Information (RSPI) Clerk is responsible for Patient Registration, Switchboard, Finance, and Health Record functions. The RSPI Clerk maintains the integrity of the health record through filing, adding late reports to the patient’s records, photocopying, and retrieving confidential patient records. The position responds to telephone requests for access and disclosure in accordance with department, zone and legislative requirements. Interviewing and Registration of patients utilizing health care information system (Meditech) to include the collection/verification of patient’s demographic information as well as validating insurance, financial information, completion of WCB forms, and other necessary forms. This process includes reception, application of identification wristbands on patients, providing wayfinding, creating unique life time identifiers for non-residents of Alberta and other clerical duties to support the registration process. Scheduling specialty clinics, reminder calls to patients. Provides reception services, operating the switchboard and directing calls or taking messages as appropriate, opening and closing the office, wayfinding, greeting clients and families. Monitors security cameras if applicable and code phones/alerts as required in the site. Provides information to internal and external care providers on request. Performs financial duties such as receiving payments on accounts, providing safekeeping, and where applicable assisting residents with trust accounts.


As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

  • Classification: Administrative Support III
  • Union: AUPE GSS
  • Unit and Program: NZ Health Information Management – Edson Registration Department
  • Primary Location: Edson Healthcare Centre
  • Location Details: As Per Location
  • Multi-Site: Not Applicable
  • FTE: 0.60
  • Posting End Date: 14-DEC-2023
  • Temporary Employee Class: Temporary Part Time
  • Date Available: 27-DEC-2023
  • Temporary End Date: 31-MAR-2024
  • Hours per Shift: 4.0, 5.0, 7.75
  • Length of Shift in weeks: 12
  • Shifts per cycle: 54
  • Shift Pattern: Days, Evenings, Weekends
  • Days Off: As Per Rotation
  • Minimum Salary: $23.53
  • Maximum Salary: $28.60
  • Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent. Additional Required Qualifications:

Working knowledge of Microsoft Outlook, Word and Excel. Medical Terminology (testing will be conducted). Fluent in written and spoken English language. Accurate and proficient keyboarding skills with a minimum of 45 wpm required (testing will be conducted). Preferred Qualifications:

MOA, Unit Clerk Course or equivalent. Experience in Patient Registration, Financial Records, and/or Telecommunication.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.


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