Entry level / Full-time Business Analyst (Remote)
Job Overview
Job ID: 78084- Company Name TransLink
- Job Start Date Mon, 30 Oct 2023 23:22:40 GMT
- Job Type Part Time
- Job Source Careerjet
Job title: Entry level / Full-time Business Analyst (Remote)
Job description: Company Profile
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The Business Analyst also serves as the “go to” for various assigned user groups and is a primary lead/contributor in the full range of change management, training, adoption, user consultation and front-line support efforts for internal and field users in the area of CRM/Sales Force Effectiveness analytics for all users.
Principal Duties and Responsibilities
- Serve as a Subject Matter Expert and Champion in driving industry and process best practices in the evolution of the company’s analytic suites (Tableau and Alteryx).
- Technical and non-technical maintenance of analytical solutions such as dashboards, workflows, reports or other products.
- Administer, manage and implement user security, user set up and user licensing on Tableau and Alteryx servers.
- Work with management and end-users to create and manage data visualizations and automated reports.
- Lead and assist with the creation and execution of functional test scripts and risk/Issue identification & mitigation approaches.
- Lead and assist with mass uploads and updates of data as required: removing unnecessary fields and data; ensuring screens, fields and workflow have accurate names and reflect current workflow.
- Partner with Marketing on field implementation of targeted analytics.
- Align with Executive Sales Leadership on planning and execution of tactics and long term strategies.
- Provide recommendations and assist in the creation and implementation of the Strategic Roadmap.
- Conduct research, analysis, and participate in strategy sessions for short-term and long-term business goals.
- Maintain high level familiarity with other business application capabilities and scope definitions in order to make recommendations about potential integrations.
- Work effectively with technical staff, business operations and subject matter experts, project managers, trainers, executives and implementation providers to create and deliver dynamic and fully functioning instructional solutions.
- Determine new requirements from user feedback to be fed back to the technical support team.
- Conduct requirements and solution design workshops.
- Responsible for front line support of field users where the user needs training and coaching on existing functionality.
- Resolve issues directly where possible and escalate to IT and Finance where necessary.
Expected Areas of Competence
- Must have experience assisting or taking direct responsibility for developing and implementing complex analytical solutions in a highly collaborative and rapid deployment timeline
- Good data architecture, data visualization and reporting skill set
- Strong Tableau security knowledge (via groups, permissions and row level security)
- Good understanding of data architecture and ability of connecting various data sets into one
- Proven track record of working in close collaboration with IT, Finance and business stakeholders on both large and small technology/change initiatives
- Good project management and collaboration skills with the ability to contribute on and lead a cross-functional team and build relationships with multiple stakeholders, both internally and externally with users ranging from executive to line level
- Strong communication skills in facilitation, listening, writing, and questioning
- Strong problem-solving skills and mindset
- A passion for helping others to learn
- Excellent verbal and written skills
- Excellent organizational skills, time management and attention to detail
- Ability to work independently with minimal supervision
- Customer-centric attitude
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