Financial Aid and Bursary Assistant

Job title: Financial Aid and Bursary Assistant

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Job Details

Financial Aid and Bursary Assistant – (997863.6)

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Organizational Unit

University of Victoria -> Student Affairs -> Office of the Registrar

Posting Close Date

6 February 2022

Please note that positions will close at 4 p.m. on the closing date.

FTE

1.0

Salary Grade

$3,805.00 – $3,920.00

Additional Posting Information:

N/A

Salary posted reflects full FTE (will be prorated for part time)

Classification

PB7

Hours of Work

Monday to Friday, 8:30 am to 4:30 pm

Employee Group:

CUPE 951 – Regular

# of Hires Needed

1

Category

Administrative and Support Services

About this Opportunity

Student Affairs is committed to creating a vibrant and engaging learning community to inspire and enrich the lives of our students in support of the University of Victoria’s vision “to be a university of choice for outstanding students, faculty, and staff from BC, Canada, and around the world”. The Student Affairs portfolio includes: Office of the Registrar, Athletics and Recreation, Campus Services, Student Services.

In working to achieve this vision, the Office of the Registrar (OREG) places students at the centre of operations and supports students to achieve their academic and life goals. Individual connections with OREG team members and services, as well as interactions with on-line services, contribute to students’ growth in knowledge, independence and confidence. Registrarial services strive to directly support students’ success in their university studies, campus life and subsequent life pursuits. The range of services provided by the units within the OREG appear at every point in the student life cycle, beginning with recruitment and admissions, all the way through to convocation. Members of the OREG team strive to be consistent in their interpretation, communication and application of regulations, policies and procedures while being both professional and respectful of the diversity and complexity of needs across the university campus. The OREG interacts with staff, students, faculty, university and external community members in order to assist in the delivery of core services that cross operational and departmental boundaries (e.g., registration, class and exam scheduling). It is important that students and our university colleagues are well-informed and well-supported by the OREG and the services offered.

Job Summary

Reporting to the Financial Aid Officers, the Financial Aid and Bursary Assistant is part of the team within Student Awards and Financial Awards (SAFA) that administers the bursary program. The Financial Aid and Bursary Assistant provides administrative support for the undergraduate and graduate bursary program as well as provides back-up to the Financial Aid Assistants within SAFA.

The Financial Aid and Bursary Assistant supports the Financial Aid Officers in administering the undergraduate and graduate bursary programs for both domestic and international students. These bursary program offers over 1330 bursaries with a value of over $4 million to students each year. The Bursary Program has two application dates, one in each session at the university (Summer Session: May to August and Winter Session: September to April).

The Financial Aid and Bursary Assistant also provides back-up front counter services to the Financial Aid Assistants, providing advice and guidance to students regarding various government aid programs (i.e, Canadian and US student loans), as well as keeping abreast of any changes to the provincial/federal government aid policies and procedures. The assistant will also need to be able to access government databases and portals to obtain student loan information.

Regular hours for this position are Monday to Friday, 8:30 to 4:30pm. A modified work week may be available.

Job Requirements

Demonstrated experience providing:

• Excellent interpersonal, communication, and clerical skills

• Are required to relate effectively within a team environment, as well as the University community and external contacts
• Good spoken and written communication skills
• Demonstrated initiative and ability to:

• Problem solve by using sound judgment
• Work independently with limited supervision
• Determine when a problem needs to be taken to a higher authority
• Demonstrated ability handling sensitive and/or confidential matters with tact and diplomacy

• Ability to follow complex guidelines/policies (.e.g., Freedom of Information and Protection of Privacy guidelines)
• Ability to handle detailed information, accurate mathematical calculations, and enter data with a high degree of accuracy
• Ability to prioritize and perform detailed work accurately in a fast paced environment with constant interruptions and strict deadlines

Specialized Knowledge/Education:

• University systems such as Banner and FAST Finance are an asset.
• Microsoft Office Suite and Adobe Pro are an asset.
• Knowledge of the post-secondary organization, roles, policies and systems of central and academic units of the University are an asset
• Knowledge of government student aid programs or post-secondary award programs is an asset.

Experience: Office or business administration

• At least two years minimum experience in office administration or equivalent combinations of training, education and/or experience may be considered
• Experience answering general and complex inquiries by applying knowledge of existing policies or procedures.

Equity and Diversity Statement

UVic is committed to upholding the values of equity, diversity, and inclusion in our living, learning and work environments. In pursuit of our values, we seek members who will work respectfully and constructively with differences and across levels of power. We actively encourage applications from members of

Read our full equity statement here:

Accessibility Statement

Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact: Any personal information provided will be maintained in confidence.

COVID 19 On-Campus Requirements

The University of Victoria requires all students, staff and faculty coming to campus to declare their

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