Part Time Community & Family Services Worker

Job title: Part Time Community & Family Services Worker

Job description: Description

The Community and Family Services Worker assists individuals and families who are seeking aid and assistance from, or have been referred to, The Salvation Army. This position also provides support to the Food Bank Program and other programs provided by the Community and Family services

KEY RESPONSIBILITIES:

• Conduct initial intake assessment to determine immediate needs and supports needed by the client.
• Provide emergency assistance services, i.e. food, clothing, household needs in accordance with policy.
• Organize, plan and deliver seasonal and special programs as required, i.e. Christmas Hamper, Christmas Kettles, Food Drive, Backpack and various other programs etc.; ensure that ministry objectives are accomplished and that a spiritual focus is applied to all programs.
• Oversee the activities of the food bank, organize and ensure that the food bank is tidy and clean, adequate stock levels, sort and process donated goods and process clients through the food bank.
• Network and refer to The Salvation Army, government, and community social service providers to coordinate resources for the benefit of clients and program when necessary.

Supervision

• May recruit, support, assist, supervise, train and schedule volunteers, demonstrate work methods and ensure they work together to achieve the purpose of the organization and enhance the ministries of The Salvation Army.
• May assist in the development of strategies and recommendations for volunteer development.
• In consultation with the supervisor may organize regular meetings with volunteers.

Finance and Administration

• Ensure that Ministry Unit policies and procedures are followed for the safe/secure handling of all monetary donations received and appropriate documentation of gift cards and various vouchers is maintained, i.e. clothing vouchers.
• Maintain written records, logs of activities, including activity reports and statistical information.
• Periodically review program assistance guidelines with supervisor.
• Maintain accurate records of client information in Linked to Feed and on The Salvation Army’s computer system while maintaining confidentiality.

Health and Safety

• Ensure that the food bank and area is maintained regarding appearance, condition and safety as recommended by Public Health etc.
• Seek out continual education and resources for all areas of responsibilities, specifically regarding COVID-19 requirements as per the local Health Unit.
• Ensure the safety and comfort of the ministry unit by maintaining cleanliness and food safety etc.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.

Perform other duties as required.

WORKING CONDITIONS:

• This is a permanent part-time position based on 24 hours per week.
• Schedule may vary according to requirements of responsibilities, with occasional evening and weekend work.
• The Supervisor will set the hours of work and work schedule.
• The working conditions are such that in order to meet the operational needs of the job some flexibility is required as it relates to hours of work.
• Working environment is typically in the office in generally agreeable conditions.
• Ability to lift/move up to 40 pounds; this job requires reaching, bending, and stooping frequently; working in a standing position for periods of time.
• Some travel is associated with this position; required to use a Salvation Army program vehicle when available.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• Completion of a Community College Diploma, Social Services Worker, counselling or equivalent in a related field of study.
• Safe Food Handling Certification.
• Alternative combinations of education and experience may be considered.

EXPERIENCE AND KNOWLEDGE:

• Minimum of two (2) years of prior related experience, including experience working with multi-barriered persons, individuals with mental health issues in a variety of social service programs.
• Knowledge of community-based resources and experience networking with government and social service agencies.
• Valid Ontario Class “G” Driver’s License, own vehicle and insurance, provide an original copy of current driver’s abstract that it satisfactory to The Salvation Army, in its sole discretion, is required.

SKILLS AND CAPABILITIES:

• Treat the property of The Salvation Army with due care and caution.
• Lead by example, by demonstrating a positive attitude, a strong work ethic and a willingness to learn and be flexible in the face of change.
• Maintain information in confidence as required.
• Exhibit good listening skills, have strong oral/written communication skills and respect authority.
• Excellent interpersonal skills, integrity, and adaptability.
• Participate in mandatory orientation training.
• Participate in regular supervision and performance appraisal process.
• Represent the organization in a professional and engaging manner.
• Ability to lift/move on a regular basis up to 25 pounds.
• Must comply with all Salvation Army policies and procedures and associated legislation.
• Ability to work independently as well as part of a team with supervision in a multi-faceted environment.
• Effective organizational and time management skills – self-motivated and disciplined self-starter.
• Provide an original copy of a Background Check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment.
• Screening through The Salvation Army Abuse Registry.
• Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background check search.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

You must advise your managing supervisor of your intentions prior to submitting your application.

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