Sales Coordinator

Job title: Sales Coordinator

Job description: Ritchie Bros. Financial Services (RBFS) is a rapidly growing, highly innovative provider of equipment financing and leasing. As part of Ritchie Bros. – a global leader in asset management and disposition, selling billions of dollars of heavy equipment annually – RBFS helps thousands of customers every year finance trucks and equipment purchased at auctions, dealers, and private sales. Join an industry-disrupting company that offers tons of growth opportunity and an unbeatable culture built on results, recognition, and rewards.

Ritchie Bros. Financial Services (RBFS), the financing/leasing division of Ritchie Bros, is looking for Sales Coordinators to join our growing team! The Sales Coordinator (SC) is responsible for supporting our Strategic Account Executives (SAE) to achieve revenue and execution targets. The work location for this position is Canada and is eligible for a hybrid work arrangement.

The Opportunity:

Directly partnering with a Strategic Account Executive (SAE), the Sales Coordinator is responsible for duties that contribute to achieving the SAE’s revenue targets while maintaining high levels of customer satisfaction. As such, the Sales Coordinator is expected to coordinate both internal and external resources to meet financial revenue goals through the following:

• Drive net new credit applications for both existing and net-new customers through phone and email outreach
• Engage in selling activities where necessary to help convert credit approvals into funded transactions.
• Follow up on outstanding items for post-funding requirements
• Submit new credit applications in Salesforce and collect additional information from customers when necessary
• Submit doc requests in Salesforce and collect additional information from customers when necessary.
• Assist with customer service inquiries and requests (i.e., buyout quotes, amortization schedules, copies of loan documents, etc.).

Here’s what you bring:

• 2+ years of customer support or inside sales experience
• Previous experience with Salesforce considered an asset
• Ability to speak Spanish and/or French Fluently is a strong asset.
• Strong customer management skills – ability to persuade and lead customers as well as internal resources in pursuit of key objectives.
• An unmatched attention to detail
• The ability to multitask with and handle multiple accounts/files at any given time
• Excellent time management and organizational skills.
• Excellent customer service skills.
• Strong communication skills – written and verbal.
• Self-motivated, tenacious, capable of working independently to achieve goals.
• Willing to dig-in and continually learn new things and build knowledge base.
• Proficient with general office productivity tools such as Microsoft Office (Word, Excel, PowerPoint).

This job will require you to:

• Work in a standard office environment (Non-physical in nature involving periods of sitting or standing.)
• Work via computer as well as reviewing written documents.
• Work under non-standard working hours. Work under Ritchie Bros. Financial Services will be supporting the North American marketplace.

What We Offer:

Our success is built on the drive and dedication of our people. As we grow around the globe, there will be many opportunities to advance your career – we’ve proven this throughout our 60+ years in business. And, we’ll take care of you along the way. Here’s how:

• Base salary
• Comprehensive medical and dental benefits
• RRSP with company match
• Employee Stock Purchase Program
• Ongoing training, professional development, and tuition reimbursement

#LI-Hybrid

Ritchie Bros. has grown from a small-town auctioneer to a global asset management and disposition company. Through , we help our customers buy and sell a wide range of used and unused equipment for construction, mining, transportation, agriculture, oil & gas, lifting & material handling, forestry & other industries.

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted. No agency calls, please.

If you require any accommodation, please send an email to: .

#ehsl

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