Senior Manager, Finance and Information Technology

Job title: Senior Manager, Finance and Information Technology

Job description: Nucleus Independent Living is an innovative and learning organization, focused on providing exceptional, culturally-sensitive care to residents in the Mississauga Halton community to enable frail seniors and adults living with physical disabilities to live their best life independently, at home. Our highly committed staff embody our ICCARE values of Innovation, Compassion, Collaboration, Accountability, Respect, and Excellence in the delivery of personalized care, where every person’s experience is exceptional, every time. We are committed to creating a safe environment where you feel heard, valued for the work you do, able to grow and learn, and make a difference to every person you touch.

POSITION SUMMARY

Reporting to the Chief Executive Officer, provide executive leadership, financial expertise, and sound management principles in planning, directing, and delivering core corporate financial, information systems, information technology, property management, and administrative services while working as part of an innovative and committed senior leadership team. As a health information custodian, this role is also responsible for the management of risks and business impacts of privacy laws and policies related to the collection, use, disclosure and retention of personal health information by all staff, volunteer, and vendors of the organization.

POSITION RESPONSIBILITIES

Key Responsibilities:

• Oversee all Financial Operations, including Payroll & Benefits Administration in a unionized environment.
• Project Lead for ADP Transition – along with Senior Manager, People, Talent Management and Culture.

• Provide interpretation and advice to all levels of management and staff on organizational business, financial issues, organizational budgetary issues and reporting of government funded services.

• Lead the development of the annual operating budget (20M+) to be approved by the Board of Directors that is governed by the Ministry of Health via Ontario Health’s Multi-Service Sector Accountability Agreement (M-SAA).

• Lead the preparation of financial statements, variance analysis, forecasts and other monthly, quarterly and annual financial and statistical reports and analysis to internal stakeholders and external stakeholders which include the MOH, Ontario Health Central and the Canada Revenue Agency (CRA) ensuring compliance with reporting requirements and funding agreement.

• Oversee the creation and implementation of sound internal controls that ensure general ledger integrity, accuracy and compliance of financial reporting and mechanisms for appropriate budget control.

• Oversee the external audit of financial statements including the preparation of various year end working papers.

• Lead and develop a team of 2 including two (1) Finance Manager and (1) Financial Analyst

• Develop and oversee back office support initiatives to other non-profit/registered charity organizations.

• In conjunction with the Chief Executive Officer and Senior Leadership Team, work to design, develop, and implement strategic and operational plans.

• Oversee the Organization’s insurance requirements ensuring adequate coverage and that risk management processes are in place to protect the organization’s assets.

• Staff support to the Finance, Resource and Audit Committee as well as participation in other Board and Operational committees as required.

• Oversee and maintain overall responsibility for IT requirements. Working with Nucleus’s External IT Service Provider:
• Oversee all technology operations and evaluate them according to established goals.
• Devise and establish IT policies and systems to support the implementation of strategies set by Senior Leadership.
• Analyze the business requirements of all departments to determine their technology needs.

• Oversee the organization’s physical infrastructure, including maintenance and upkeep of the facilities, lease negotiation, office allocation, building renovations or upgrades.

• Oversee all the activities related to the development, implementation, maintenance and adherence to the organization’s privacy policies and procedures. These policies cover the collection, use, disclosure and retention of personal health information in compliance with the Personal Health Information Protection Act (“PHIPA”).

OTHER RESPONSIBILITIES

• Performs the responsibilities of the position according to legislative and regulatory standards set out in Provincial Acts and consistent with the policies of Nucleus Independent Living.
• Participates in continuous quality improvement by conducting analysis, developing options/recommendations for:
• improved vendor services
• improved use of resources
• Using supplies/equipment and resources in a cost-efficient manner
• Protects the privacy and confidentiality of all privileged information and activities according to the policies of Nucleus Independent Living.
• Demonstrates emotional intelligence and sensitivity when interacting with members of our large culturally diverse consumer and employee populations.
• Assists with the maintenance and/or implementation of accreditation standards related to this role and the organization in general. Ensures changes are accurately documented and up to date.
• Presents a positive and professional image of the organization and office to all employees and visitors, inquiries, and other interactions
• Uses appropriate communication and actions to establish a courteous working relationship with all management, staff, consumers, families, community partners, and co-workers for the purpose of meeting the organizations needs and ensuring a respectful environment.
• Protects the health and safety of themselves and others by:
• using safe work practices
• assisting in maintaining the cleanliness of the workplace
• reporting unsafe conditions immediately
• attending all in-service trainings and/or meetings
• following all guidelines for employees and employers as legislated under the Ontario Occupational Health and Safety Act
• Participates in continuing education initiatives provided by Nucleus Independent Living to ensure skills and abilities are maintained/enhanced.
• Performs other related duties as assigned

DIRECT REPORTS

• 1 Finance Manager and
• 1 Financial Analyst

SKILLS AND QUALIFICATIONS

• Degree in Business Administration, Commerce or equivalent.
• CPA designation required
• Minimum eight (8) years relevant working experience, ideally in a not-for-profit environment governed by a volunteer Board of Directors and in a financial function with strong emphasis in financial operations and payroll
• Good understanding of Information Technology and systems operations
• Proficient in the use of QuickBooks and Quadrant HR, as well as Microsoft Great Plains and Share Point a strong asset
• Strongly proficient computer skills with Microsoft products including Word, Excel, Power Point and Outlook required
• Knowledge of MIS-OHRS healthcare reporting systems and Ontario Health Reporting requirements a great asset
• Strong knowledge of Generally Accepted Accounting Principles (GAAP)
• Highly effective project management skills
• Sound leadership, staff management, and teambuilding skills
• Ability to explain technical concepts and theories to non-technical audiences
• High degree of resourcefulness, flexibility, and adaptability
• Excellent and professional communications skills, both verbal and written. Command of the English language is fluent and clearly understood
• Solid analytical ability. Efficient and effective at solving problems and making decisions in a timely manner
• Solid ability to plan, organize and effectively manage a large volume of work, with a high degree of accuracy and attention to detail
• Able to build trusting relationships by demonstrating excellent listening skills, patience, and understanding
• Ability to multi-task, manage and meet timelines, and work well under pressure
• Able to manage stress, adapt and move easily with change
• Ensure the safety and soundness of all accounting practices within an Enterprise Risk Management Framework
• Respond to ad-hoc requests for data and reports in a knowledgeable and flexible manner
• Passionate about delivering excellent customer service; professional image and presentation and strong communication abilities

SPECIAL CONDITIONS

• A Criminal Record Check and credential verification, as applicable, will be conducted
• Some evening, weekend and/or holiday work may be required to meet project deadlines or business needs

WORK ENVIRONMENT

• Special Equipment – office phones, computers, laptops, printers, photocopier, cellphone and other office equipment,
• Sitting, standing, walking, moderate lifting
• Smoking is not permitted in the office areas. Smoking areas are designated according to the policy of the building.
• Nucleus Independent Living has a scent-free environment policy.
• No hazardous materials other than normal/usual household cleaning supplies are used

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