Senior Retail Finance Credit and Operations Analyst – Express Scripts Canada

Job title: Senior Retail Finance Credit and Operations Analyst – Express Scripts Canada

Job description: Summary

The Retail Finance department assumes responsibility for managing and reporting the organization’s finances. It is committed to continuous improvements in the way it organizes the financial and accounting affairs, including the preparation and presentation of appropriate accounts and to streamline processes, improves controls and date integrity within the financial ERP system.

Please note, this is a hybrid role located at our Mississauga Head Office.

The primary function of this position is to provide support to Finance for the ongoing accounting functions that include collections, recording of revenue, expenses, balance sheet accounts reconciliation, month end closing process, indirect sales tax analysis and maintenance of user procedural manual. This function includes resolving business process issues within the collection process and financial ERP system. To achieve our collective success, a working knowledge of the billing and collection processes and accountability for quantity and quality metrics are key expectations of the role. Beyond your core responsibilities, you are expected to embrace a high-performance culture through teamwork, personal development and accountability. As a Senior Analyst, you are to identify accounts receivable trends, implement tactics to improve collections and communicate opportunities for best practices based on issues identified. An ideal candidate must have also worked in a financial ERP system and have experienced in applying Accounting Principles and Standards as part of the features used within the ERP system, this is to achieve maximize process efficiency and data integrity.

Essential Functions:

Perform all accounting functions related to business unit

Prepare and post details of business transactions to journals, general ledger and other accounting records

Perform full cycle month-end and year-end closing activities

Responsible for bank reconciliation and monitoring bank balances

Analyze and reconcile balance sheet accounts and income statement accounts

Perform billing functions based on pre-defined schedule

Provide backup support for refund functions within Accounts Payable

Perform sales tax analysis before filing

Perform collection activities that include investigation of root cause of non-payment and focusing on steps necessary to resolve

Identify payment issues/trends, develop and implement processes to improve results

Filing electronic records with credit bureaus and liaising between parties

Resolve non-routine issues escalated from less experienced team members

Serves as a mentor for new hires on tasks associated with role

Maintain files and documentation thoroughly and accurately, in accordance with company policies and practices

Liaise with operations teams and business partners to meet their accounting needs

Liaise with internal and external auditors

Assist in special assignments as required

Qualifications:

8 + years of full accounting cycle and professional collection experience

University Degree in Accounting, Business, Finance or related field

Solid technical and analytical skills with high degree of accuracy

Demonstrates clear written and verbal communication and interpersonal skills

Working knowledge of Microsoft D365 or financial ERP system

Demonstrates initiative, accountability and ownership and works with minimum supervision

Self-motivated and goal-oriented, ability to embrace change and be a change champion for team

Ability to meet tight deadlines and flexibility to accept diverse responsibilities

Team player committed to achieving common departmental objectives

Solid PC skills and a strong proficiency with Microsoft Office Suite of tools with advanced knowledge of Microsoft Excel

Demonstrates strong communication and interpersonal skills

Knowledge, Skills and Abilities required:

Bilingual (English/French) is considered a strong asset

Knowledge of healthcare and pharmacy operations industry is preferred

Experience working in agile teams

NOTE: Internal candidates should apply before October 13, 2023.

Express Scripts Canada is a Cigna company

Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.

About Express Scripts Canada

Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada’s leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy™ services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.

It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.

We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.

We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.

We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.

If you require accommodation in completing the online application process, please email: Do not email for an update on your application or to provide your resume as you will not receive a response.

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