Team Coordinator

Job title: Team Coordinator

Job description: CarePartners offers a competitive compensation program, including tuition assistance, a variety of on-site-in service training, along with a comprehensive benefits package and the opportunity for professional growth! Come in and speak with us to see how community health care can fit your lifestyle and career goals!

We are currently looking for individuals to join our dynamic Team in the role of Team Coordinator. This role of the Team Coordinator ensures the scheduling of Personal Support Workers, Nurses, Therapists, service delivery and administrative functions related to client services are performed accurately and in a timely manner.

Hours are part time, evenings and weekends. Flexibility is needed to work holidays to meet operational needs when necessary.
RESPONSIBILITIES:

• Provides client/worker service delivery on a daily basis.
• Receives routine referral/intake information from Funders and private-pay clients.
• Develops client/worker service schedule.
• Informs PSWs, Nurses and Therapists of assignments and changes to their schedules.
• Enters all relevant client and Personal Support Worker information into the automated information system.
• Inputs live data or recorded information.
• Enters service hours and adjustments to the system for clients and staff.
• Produces schedules and reports on regular basis, and on request of the Supervisor.
• Interfaces with clients/caregivers, PSWs, Nurses, Therapists, Supervisors, Funders, Finance and other CarePartners departments.
• Communicates/reports as required regarding client and staff status.
• Greeting customers and clients, receive and manage all inbound telephone calls.
• Performs general clerical duties.
• Performs other duties as required.

QUALIFICATIONS:

• Ability to promote collaboration among colleagues within a dynamic team environment.
• Strong proficiency in all aspects of Microsoft office, with proven skills in Word and Excel.
• Keen attention to detail and organizational skills
• Ability to prioritize and adapts work tasks to reflect changes, as required.
• Ability to model successful coping in stressful situations.
• Minimum qualifications for this position are one to two years of post secondary education and one to three years of job related experience, or equivalent combination of education and experience.
• Effective verbal and written communication skills.
• Non-traditional hours, including evenings and weekends are required.
• Experience in the Health Care field an asset.

CarePartners promotes and facilitates, as appropriate, the immunization of employees in order to provide a safe working environment for its employees, to deliver safe care to patients and to fulfill its commitment to evidence- based health promotion. In accordance with Public Health and Government directives CarePartners has implemented safety protocols to prevent the spread of infectious diseases such as COVID-19. All employees will be required to wear appropriate Personal Protective Equipment as directed by CarePartners and mandated by public health authorities. All new hires of CarePartners are required at this time to demonstrate that they have been fully vaccinated against COVID-19, in accordance with our policies and procedures.

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