Media Consultant

Job title: Media Consultant

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Job Details

Media Consultant – (991340.1)

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Organizational Unit

University of Victoria -> VP Finance and Operations -> University Systems

Posting Close Date

13 February 2022

Please note that positions will close at 4 p.m. on the closing date.

FTE

1.0

Salary Grade

$51,466.00 – $67,542.00

Additional Posting Information

N/A

Salary posted reflects full FTE (will be prorated for part time)

Classification

SG6

Employee Group:

PEA – Regular

# of Hires Needed

1

Category

Information Technology

About this Opportunity

The University of Victoria is one of Victoria’s largest employers and one of Canada’s best diversity employers. Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria’s diverse academic programs, world-class research and commitment to civic engagement.

The salary range for this position is:

Recruitment range: $51,466 – $57,922 maximum starting salary is determined through knowledge, experience and internal equity.

Performance range: starting salary to max of $67,542 is available through annual performance increases

Job Summary

serves a diverse client base including students, faculty and world-renowned researchers. We consist of three major units: Academic & Administrative Services, Infrastructure Services, and UVic Online, all working together to provide computing, communications and technology in support of the university’s learning, teaching, research and administrative activities. We exist in a complex work environment where we must effectively navigate complex, cutting edge and ever-changing technology, and information security and privacy issues in order to be the best information systems organization in the Canadian university system.

Reporting to the Team Lead, Media Services, and working under the guidance of the Associate Director of Client Technologies, the Media Consultant supports campus clients in their use of information technology resources, providing day-to-day support of videoconferencing facilities and academic classroom technology used for e*learning, teaching and research. The Media Consultant works to ensure success and progress of equipment during sessions, troubleshooting to resolve and report on issues.

This position is also responsible for knowledge sharing with clients, delivering tutorials to clients, providing support and training to other staff and developing or contributing to related resources and guidelines. The Media Consultant contributes to the development and fosters the growth of videoconference resources and expertise.

The Media Consultant will also provide supplementary staffing delivering other university services including webcasting, video recording, and video production on an as needed basis. The duties and responsibilities of this position will require the successful applicant to work varied shifts to staff videoconference sessions outside of normal business hours which are Monday-Friday 8:00-4:00.

Job Requirements

The successful candidate will have a related University undergraduate degree and at least one year of experience. Equivalent combinations of training, education and/or experience may be considered.

Experience and knowledge requirements:

• Proven customer service experience
• Experience supporting videoconference sessions, live webcasting, and video recordings
• Knowledge of current videoconferencing, webcasting, and video recording and production applications
• Working knowledge of Microsoft Office applications: Word, Excel, PowerPoint, and Outlook for email and calendaring.

Competency requirements:

• Strong communication skills, both written and verbal
• Ability to interact with campus clients in a tactful, objective and respectful manner
• Ability to build and maintain productive working relationships with clients
• Ability to work independently and collaboratively in a team environment
• Excellent technical analytical, critical thinking and problem solving skills

Assets:

• Adobe Final Cut Pro X
• Adobe Creative Suite
• Familiarity with BlueJeans Meetings Platform (or similar platform)

Equity and Diversity Statement

UVic is committed to upholding the values of equity, diversity, and inclusion in our living, learning and work environments. In pursuit of our values, we seek members who will work respectfully and constructively with differences and across levels of power. We actively encourage applications from members of

Read our full equity statement here:

Accessibility Statement

Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact: Any personal information provided will be maintained in confidence.

COVID 19 On-Campus Requirements

The University of Victoria requires all students, staff and faculty coming to campus to declare their

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